Problem Solving with Global 8D
Problem Solving with Global 8D
CT301G8D
About This Course
Problem Solving with Global 8D CT301G8D OVERVIEW Often problem-solving is only understood to mean writing 8D reports. This training communicates the specific techniques of the 8D method and additionally demonstrates supporting analytics for problem processing. The participants will be trained to handle the evaluation of existing data and to describe missing information in such a way that other team members can procure it for further processing. TARGET AUDIENCE This course appeals especially to an organization’s employees from sales, development, customer service and claims processing, production, purchasing, logistics, and internal and external quality assurance who will be put in charge of a problem-solving team in the foreseeable future. TRAINING CONTENT - History, development and relevance of the 8D Method - Outline of procedure for the 8D Method - Problem awareness - An exact description of the problem - Deduction of interim containment action - The connection between root cause and corrective action - Use of simple analytical methods – Ishikawa & 5-Why - Actual state/not-actual-state analysis - Confirmation that the identified cause triggers the problem - Determine corrective action - Planning the implementation of corrective action - Continual improvement of Q planning, manufacture, QMS - Recognition of problem-solving teams and their effect on error culture in organizations - Successfully integrate the 8D Method into organizations COURSE PRE-REQUISITES First-hand experience with problem processing in your organization is advantageous. DURATION 4 half days CLASS SIZE Up to 16 delegates
Policies
Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.