This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting. Module One: Getting Started Module Two: Defining Coaching and Mentoring Module Three: Setting Goals Module Four: Understanding the Reality Module Five: Developing Options Module Six: Wrapping it All Up Module Seven: The Importance of Trust Module Eight: Providing Feedback Module Nine: Overcoming Roadblocks Module Ten: Reaching the End Module Eleven: How Mentoring Differs from Coaching Module Twelve: Wrapping Up Duration: 60-90 minutes

Social Learning is a great way to promote cohesion and involvement as it builds a culture of learning. You will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback. With our Social Learning course, you will be creating learning communities that benefit every aspect of your organization. You will learn new behaviors through observation and modeling and be instilled with a passion for learning. Module One: Getting Started Module Two: Setting the Right Group Dynamic (I) Module Three: Setting the Right Group Dynamic (II) Module Four: Develop a Social Learning Culture at Work (I) Module Five: Develop a Social Learning Culture at Work (II) Module Six: Develop a Social Learning Culture at Work (III) Module Seven: Role Playing (I) Module Eight: Role Playing (II) Module Nine: Utilizing the Right Tools (I) Module Ten: Utilizing the Right Tools (II) Module Eleven: Modeling and Observational Learning Module Twelve: Wrapping Up Duration: 60-90 minutes

Whether you are updating schedules, making travel arrangements, taking minutes, or creating important documents - all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics of every assistant. Our Executive and Personal Assistants workshop will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools. Module One: Getting Started Module Two: Working with Your Manager Module Three: Administrative Soft Skills Module Four: Effective Time Management Module Five: Meeting Management Module Six: Tools of the Trade (I) Module Seven: Tools of the Trade (II) Module Eight: Being an Effective Gatekeeper Module Nine: Organizational Skills Module Ten: Confidentiality Guidelines Module Eleven: Special Tasks Module Twelve: Wrapping Up Duration: 60-90 minutes