Creating a comfortable environment through better facilitation will give you a better understanding of what a good facilitator can do to improve any meeting or gathering. The Facilitation Skills course can help any organization make better decisions. This course will give you an understanding of what facilitation is all about, as well as some tools that you can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have you on the road to becoming a great facilitator yourself. Module One: Getting Started Module Two: Understanding Facilitation Module Three: Process vs. Content Module Four: Laying the Groundwork Module Five: Tuckman and Jensen's Model of Team Development Module Six: Building Consensus Module Seven: Reaching a Decision Point Module Eight: Dealing with Difficult People Module Nine: Addressing Group Dysfunction Module Ten: About Intervention Module Eleven: Intervention Techniques Module Twelve: Wrapping Up Duration: 60-90 minutes

Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others, on their success, and in turn building better relationships that benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time. With our Servant Leadership course, you will focus on the growth and development of your employees and ensuring their success. In doing so, the leader succeeds when their employees do. With a business team, servant leadership can not only help employees achieve and grow, but it can also benefit their leaders and the company as a whole. Module One: Getting Started Module Two: What Is Servant Leadership? Module Three: Leadership Practices Module Four: Share the Power Module Five: Characteristics of a Servant Leader Module Six: Barriers to Servant Leadership Module Seven: Building a Team Community Module Eight: Be a Motivator Module Nine: Be a Mentor Module Ten: Training Future Leaders Module Eleven: Self-Reflection Module Twelve: Wrapping Up Duration: 60-90 minutes