The Creative Problem Solving course will give you an overview of the entire creative problem-solving process, as well as key problem-solving tools that you can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered. Module One: Getting Started Module Two: The Problem-Solving Method Module Three: Information Gathering Module Four: Problem Definition Module Five: Preparing for Brainstorming Module Six: Generating Solutions (I) Module Seven: Generating Solutions (II) Module Eight: Analyzing Solutions Module Nine: Selecting a Solution Module Ten: Planning Your Next Steps Module Eleven: Recording Lessons Learned Module Twelve: Wrapping Up Duration: 60-90 minutes

With this Microsoft PowerPoint 2016 Essentials course, you will learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials, and kiosk slideshows. You will gain a fundamental understanding of the PowerPoint 2016 environment and the correct use of key features of this application. Module One: Create and Manage Presentations - Create a presentation - Insert and format slides - Modify slides, handouts, and notes - Order and group slides - Change presentation options and views - Configure a presentation for print - Configure and present a slideshow Module Two: Insert and Format Text, Shapes, and Images - Insert and Format Text - Insert and Format Shapes and Text Boxes - Insert and Format Images - Order and Group Objects Module Three: Insert Tables, Charts, SmartArt, and Media - Insert and Format Tables - Insert and Format Charts - Insert and Format SmartArt Graphics - Insert and Manage Media Module Four: Apply Transitions and Animations - Apply Slide Transitions - Animate Slide Content - Set Timing for Transitions and Animations Module Five: Manage Multiple Presentations - Merge Content From Multiple Presentations - Finalize Presentations Duration: 60-90 minutes

One skill that this course will touch on is to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone. With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase your happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lessen absenteeism. Module One: Getting Started Module Two: Plan Ahead For Happiness Module Three: Plan Your Day Module Four: Relate To Others Module Five: Go To Your Happy (Work)Space Module Six: Accentuate The Positive Module Seven: Use Your Benefits Module Eight: Take Control Of Your Career Happiness Module Nine: Set Boundaries Module Ten: Practice Positivity Module Eleven: Choose To Be Happy Module Twelve: Wrapping Up Duration: 60-90 minutes

Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so the manager must cover all other avenues possible before moving forward. With our Employee Termination course, you will begin to see how important it is to develop a core set of skills when you find yourself in a situation where you have to let an employee go. Module One: Getting Started Module Two: Performance Improvement Plan (PIP) Before Firing Module Three: Employees Who Should Be Terminated (I) Module Four: Employees Who Should Be Terminated (II) Module Five: Things to Consider When Setting Up the Termination Meeting Module Six: The Correct Way to Fire an Employee (I) Module Seven: The Correct Way to Fire an Employee (II) Module Eight: Employment Termination Checklist Module Nine: The Don’ts of Firing an Employee (I) Module Ten: The Don’ts of Firing an Employee (II) Module Eleven: Conduct Effective Exit Interviews Module Twelve: Wrapping Up Duration: 60-90 minutes