Through this course, you will understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills course will give you an understanding of your opponent and the confidence to not settle for less than you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future. Module One: Getting Started Module Two: Understanding Negotiation Module Three: Getting Prepared Module Four: Laying the Groundwork Module Five: Phase One — Exchanging Information Module Six: Phase Two — Bargaining Module Seven: About Mutual Gain Module Eight: Phase Three — Closing Module Nine: Dealing with Difficult Issues Module Ten: Negotiating Outside the Boardroom Module Eleven: Negotiating on Behalf of Someone Else Module Twelve: Wrapping Up Duration: 60-90 minutes

You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this course, you will learn the needed skills in planning and implementing a successful meeting. The Meeting Management course will explore how to reduce waste and make meetings more efficient. Module One: Getting Started Module Two: Planning and Preparing (I) Module Three: Planning and Preparing (II) Module Four: Setting up the Meeting Space Module Five: Electronic Options Module Six: Meeting Roles and Responsibilities Module Seven: Chairing a Meeting (I) Module Eight: Chairing a Meeting (II) Module Nine: Dealing with Disruptions Module Ten: Taking Minutes Module Eleven: Making the Most of Your Meeting Module Twelve: Wrapping Up Duration: 60-90 minutes