ISO 14001:2026 Environmental Management ISO14001P OVERVIEW Businesses are becoming more aware of environmental implications in their daily operations and services. Identify the structure and requirements of an effective environmental management system and what it means to you. This course will not only cover the accepted principles of the environmental standard but will give each participant a detailed understanding of the methodology to implement and manage the environmental management system within their organization. The ISO 14001 framework allows you to cut waste, prevent pollution and increase operating efficiency. In this course, you will learn the best way to implement and maintain an EMS according to the ISO 14001 standard within an organization. This course explains the standard and you will learn how to report on the effective implementation and maintenance of a management system. It contains everything you need to know about an EMS and how organizations can get optimal benefits, improve loss prevention, reduce risk, and improve efficiency. TARGET AUDIENCE - Product & Process Engineers - Maintenance Engineers - Managers, Supervisors, and Consultants who will be part of an EMS Implementation Team - Anyone involved in the implementation, maintenance, supervision, or auditing of an ISO 14001 EMS TRAINING CONTENT - Understanding the requirements of an EMS - Implement systems based on ISO 14001 - Understanding the benefits of an EMS (Organisation & Stakeholders) - Understand the requirements of the ISO 14001 standard - Manage environmental risk and drive continual improvement - Apply Plan-Do-Check-Act to process planning, improvements, and monitoring performance - Evaluate how to apply concepts and principles for ISO 9001 to existing processes - Understanding all clauses within the standard - Identify cost savings with greater emphasis on resource waste and energy management within the organization - Quantify, Monitor & Control the impact of operations on the environment at the present and into the future COURSE PRE-REQUISITES None DURATION 16 hours (2 full days or 4 half-days) CLASS SIZE Up to 16 delegates

ID510 TISAX Assessment with VDA ISA CONTENT Protecting business processes and information, even under difficult boundary conditions, is a central task of corporate management. The TISAX model (Trusted Information Security Assessment Exchange) was developed for this purpose under the VDA umbrella. TISAX facilitates the cross-organizational recognition of information security assessments and creates a common testing and exchange standard for this purpose. It is based on the VDA Information Security Assessment (VDA ISA), a questionnaire that can be used for self-assessment, but which also serves as a basis for issuing the TISAX label by the testing service providers. In this training, you will learn how to implement measures for a successful TISAX assessment in your own company using central VDA ISA requirements as examples. You will also receive an overview of the structure and content of the requirements catalog. OBJECTIVES - You will learn to create a basis for decision-making and to develop a TISAX roadmap for implementation in the company. - You will become familiar with the necessary processes and measures for a successful TISAX assessment. - You will become familiar with different tools for successfully implementing corresponding measures in your own company. - You will be able to implement the VDA ISA requirements using practical examples. CONCEPT & METHODS The training alternates between technical presentations and group work. Using examples, you will try out in practice what the implementation of VDA ISA requirements means in concrete terms and what you need to pay attention to. TARGET AUDIENCE Persons who would like to carry out a self-assessment of their company‘s information security in accordance with VDA ISA, who are preparing for a TISAX audit, or who would like to develop themselves further in general automotive-specific standards and systematic methods in the area of information security. PREREQUISITES FOR ATTENDANCE Basic knowledge of risk- and process-oriented management systems (ISO 9001 or IATF 16949) is an advantage. SUPPLEMENTARY MATERIAL VDA ISA CERTIFICATE OF ATTENDANCE You will receive a certificate of attendance at the end of the training. DURATION 2 full days or 4 half-days CLASS SIZE Up to 12 delegates

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ABOUT THIS COURSE: Plants that have already had an AI briefing often still have the same questions: what to start with, what to leave for now, and who signs off each use. This session settles them for your plant, in a day. Your leadership team scores its own AI use cases against its own KPIs, sorts them by governance needs, and completes a one-page adoption roadmap. The facilitator keeps the session moving. Back office and admin work comes first as a low-risk starting point. A short live demonstration shows an 8D drafting assistant built by a quality team using synthetic data. Leaders leave able to green light low-risk opportunities and identify where governance is needed. The session supports and operationalises EU AI Act Article 4 obligations. It does not make you compliant. TARGET AUDIENCE ● Plant and operations leadership: operations director, plant manager, COO, owner ● Heads of quality, supply chain, engineering, HR, finance, sales and back office ● Companies deciding whether, where and in what order to adopt AI ● 4 to 10 senior people per session, composed by the plant TRAINING CONTENT ● Fluency vs literacy, and why artefacts beat awareness slides ● Adoption sequence: back office, role tools, then capital projects ● Live 8D drafting assistant demonstration using synthetic data ● Spotting AI opportunities across the plant, including back office ● EU AI Act in plain language: Article 4, Digital Omnibus deferrals, what applies and when ● Human decisions that must remain with people ● High risk as a governance route, using CV screening as the worked case ● Sorting uses into green, amber and red ● Scoring value, risk and feasibility against your own KPIs ● Choosing 1 or 2 starting wins and 1 deliberate deferral ● Building the roadmap: maturity, wins, deferrals, sequence and next steps ● Naming an owner, KPI and go/no-go trigger for each wave ● Committing to a first action using existing licences ● Where ISO 42001, 27001 and TISAX fit, as a separate conversation ASSESSMENT Certificate of attendance. The measure is, as well, whether the room leaves with a roadmap it owns and a win it can start on its own tooling. COURSE PRE-REQUISITES None. DELIVERY On-site in your boardroom, with 4 to 10 senior people around the table, working on a wall canvas. Also available online for multi-site groups, on a shared canvas. All demonstrations and worked examples use synthetic data only. DURATION 1 full day or 2 half days

ABOUT THIS COURSE: AI Applied: Quality, building an audit-defensible 8D and CAPA assistant OVERVIEW Quality work includes repetitive, text-heavy tasks such as 8D reports, CAPA documentation, complaint responses and audit preparation. AI can draft these well, but invented root causes can create serious problems. This practical course has participants build and test an 8D and CAPA assistant using their company-approved AI platform, with rules to prevent invented findings and provide clear provenance. Participants also develop a scoped automation opportunity and learn how to support and operationalise EU AI Act Article 4 obligations. The course does not certify compliance. TARGET AUDIENCE ● Quality engineers, inspectors and internal auditors ● Quality managers accountable for 8D closure time and audit findings ● Practitioners in automotive supply, die casting and comparable regulated manufacturing ● Practitioners through senior level, no prior AI experience assumed TRAINING CONTENT ● Defect to 8D to customer cycle, mapped end to end ● Quality tasks and KPIs: scrap and PPM, first pass yield, 8D closure time, audit non-conformities ● Traffic light sort: where AI drafts, assists under check, or a qualified human decides ● Prompting for inspection logs, trend reports and complaint handling ● Placeholder discipline and what never goes into a public tool ● Reading AI drafts as an auditor would ● Building the assistant: role and D0 to D8 structure ● Rules block: never invent a root cause, mark unproven as unproven ● Provenance footer and its purpose ● Testing on an anonymised defect case ● Spotting and correcting rule drift ● Screening recurring tasks for value, frequency, risk and feasibility ● Writing the automation opportunity one-pager ● Governance self-audit against 6 checks, with one gap fixed live ● Roll-out: prompt location, maintenance and version control ● EU AI Act Article 4: what the record claims and does not claim ASSESSMENT By artefact and audit rehearsal. The attestation requires an 80% pass on the retakeable safe use scenario check, a submitted automation opportunity one-pager, and a completed self-audit against all 6 governance checks. COURSE PRE-REQUISITES A quality practitioner role and working familiarity with 8D and CAPA. AI Foundations helps but is not required. DELIVERY On-site or remote, capped at 16 participants per cohort. DURATION 1.5 full days or 3 half days

ABOUT THIS COURSE: AI Foundations, workforce AI capability for manufacturing and industrial operations OVERVIEW Most companies now have people who understand AI. Far fewer have people who use it well, and fewer still who know when not to use it. AI Foundations closes that gap. The course is built around doing. Every participant works on a task from their own job, in the AI tool their employer has already approved, and leaves with output they would put their name to. Safe use is taught as part of the craft rather than as a separate rules session, so participants learn what must never go into a public tool, how to spot output that is confidently wrong, and which decisions a human has to keep. The course also produces workforce level evidence for your EU AI Act Article 4 file. It supports and operationalises those obligations. It does not certify compliance, and no single course does. Companies use AI Foundations to: ● Move a whole function from awareness to confident daily use ● Set one safe use standard across teams and sites ● Collect real automation ideas from the people doing the work ● Document workforce AI literacy for TISAX and customer audits TARGET AUDIENCE - Any employee, any function: purchasing, HR, line and tool maintenance, quality, finance, back office - Those who have tried AI tools and want to use them properly - Teams asked to adopt AI without a clear standard for safe use - Companies that need documented workforce AI literacy TRAINING CONTENT ● What generative AI is, and how it differs from ordinary software ● Language models, training data and knowledge cut-offs ● Why AI sounds certain when it is wrong ● The prompting pattern: role, context, structure, constraints ● Iterating instead of starting over ● Hands on work on a real task from your own job ● Spotting invented detail, stale facts and bias before they cause damage ● The clipboard test, and which tool tier is approved for which data ● Output is a draft, not a fact ● The decisions a human must always own ● Building a personal prompt playbook ● Writing an AI opportunity one pager from your own work ● Scenario-based safe use check ASSESSMENT By artefact, not by quinot by quiz. Completion requires attendance, the submitted one pager and prompt playbook, and a pass on a short scenario based safe use check. The check is retakeable. COURSE PRE-REQUISITES None. DELIVERY On site or remote, capped at 16 participants per cohort. DURATION 1 full day or 2 half days

ISO 19011:2026 Guidelines for Auditing Management Systems Workshop & Qualification OVERVIEW The ISO 19011:2026 document guides auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, and guidance on evaluating the competence of individuals involved in the audit process. These activities include the individual(s) managing the audit programme, auditors and audit teams. It applies to all organizations that need to plan and conduct internal or external audits of management systems or to manage an audit programme. We unpack the ISO standard in its finest details and share practical experience with course participants throughout this course. Apart from the theoretical facilitation of this standard, this course includes expert reflection on how the theory is applied in practice, auditor psychology techniques to enhance the capability of the participants taking this course, and so much more. Even though this course applies the theoretical requirements to the automotive industry, the content of this course is sufficient to certify the participant for effective auditing of any relevant management standard. Remember, ISO 19011 focuses on “how” to audit a management standard, whilst the management standard itself is the “target” of what is to be audited. TARGET AUDIENCE ISO Coordinators, Area Managers, Consultants, Internal Auditors, and College Students in Management, Engineering and other Administrative and Technical Disciplines. CONTENT Module 1: Principles of Auditing Module 2: Managing an Audit Programme Module 3: Conducting an Audit Module 4: Competence and Evaluation of Auditors PREREQUISITES - Technical and/or business education - Experience in automotive quality management, especially in handling complaints and regress - Education and experience in assessing technical product and process risks CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. DURATION 5 half-days CLASS SIZE Up to 16 delegates

Statistical Process Control (SPC) CT201SPC OVERVIEW Statistical Process Control (SPC) provides sound information upon which to make decisions. It allows process performance tracking on a real-time basis, allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments. TARGET AUDIENCE QA managers, quality engineers, manufacturing engineers, technical warranty managers, chemists, quality analysts, CQI coordinators, quality auditors, quality technicians, and SPC coordinators. TRAINING CONTENT - Understand how SPC integrates into the total quality system - - Data collection check sheet - Select and use Control Charts xbar/R, xbar/S for variables - Basics of attribute Charts - Establish control chart limits - Establish rules for out-of-control occurrences - Histogram and Process Capability pp/ppk and cp/cpk - Demonstrate an understanding of troubleshooting using Pareto and Scatter Diagram - Differentiate the implementation and management issues associated with SPC COURSE PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

ESG101FC Understanding ESG: Foundations and Concepts OVERVIEW In this modern era, business responsibility is multi-faceted. The interests of various stakeholders, including customers, suppliers, employees, local communities, and shareholders, need to be addressed. This requires the balancing of economic and non-financial corporate performance goals. ESG emphasizes the integration of environmental, social, and governance factors to improve financial outcomes and manage risks. The ESG reporting framework allows for assessing a company's operations and their sustainability and ethical impact. This course allows delegates to develop a solid understanding of the foundational principles and concepts underlying ESG and its relevance to business sustainability and responsible corporate citizenship. COURSE CONTENT - Introduction to ESG - Environmental Factors - Social Impact and Responsibility within the ESG Framework - Governance - Integrating ESG into Business Strategy - ESG Reporting and Disclosure Standards - Assessing ESG Performance - Metrics and Measurement - ESG Investing - Trends and Strategies - ESG Success TARGET AUDIENCE - Professionals who are either new to ESG concepts or looking to understand the fundamentals of ESG and its importance in the business context. COURSE PRE-REQUISITES - None CERTIFICATE - Participants attending all sessions will receive a Certificate of Attendance. In addition, a Certificate of Qualification will be issued upon passing the final multiple-choice test (60%+) on the last day of the course. DURATION - 3 full days or 5 half days CLASS SIZE - Up to 16 delegates

ESG101FC Understanding ESG: Foundations and Concepts OVERVIEW In this modern era, business responsibility is multi-faceted. The interests of various stakeholders, including customers, suppliers, employees, local communities, and shareholders, need to be addressed. This requires the balancing of economic and non-financial corporate performance goals. ESG emphasizes the integration of environmental, social, and governance factors to improve financial outcomes and manage risks. The ESG reporting framework allows for assessing a company's operations and their sustainability and ethical impact. This course allows delegates to develop a solid understanding of the foundational principles and concepts underlying ESG and its relevance to business sustainability and responsible corporate citizenship. COURSE CONTENT - Introduction to ESG - Environmental Factors - Social Impact and Responsibility within the ESG Framework - Governance - Integrating ESG into Business Strategy - ESG Reporting and Disclosure Standards - Assessing ESG Performance - Metrics and Measurement - ESG Investing - Trends and Strategies - ESG Success TARGET AUDIENCE - Professionals who are either new to ESG concepts or looking to understand the fundamentals of ESG and its importance in the business context. COURSE PRE-REQUISITES - None CERTIFICATE - Participants attending all sessions will receive a Certificate of Attendance. In addition, a Certificate of Qualification will be issued upon passing the final multiple-choice test (60%+) on the last day of the course. DURATION - 3 full days or 5 half days CLASS SIZE - Up to 16 delegates

ESG101FC Understanding ESG: Foundations and Concepts OVERVIEW In this modern era, business responsibility is multi-faceted. The interests of various stakeholders, including customers, suppliers, employees, local communities, and shareholders, need to be addressed. This requires the balancing of economic and non-financial corporate performance goals. ESG emphasizes the integration of environmental, social, and governance factors to improve financial outcomes and manage risks. The ESG reporting framework allows for assessing a company's operations and their sustainability and ethical impact. This course allows delegates to develop a solid understanding of the foundational principles and concepts underlying ESG and its relevance to business sustainability and responsible corporate citizenship. COURSE CONTENT - Introduction to ESG - Environmental Factors - Social Impact and Responsibility within the ESG Framework - Governance - Integrating ESG into Business Strategy - ESG Reporting and Disclosure Standards - Assessing ESG Performance - Metrics and Measurement - ESG Investing - Trends and Strategies - ESG Success TARGET AUDIENCE - Professionals who are either new to ESG concepts or looking to understand the fundamentals of ESG and its importance in the business context. COURSE PRE-REQUISITES - None CERTIFICATE - Participants attending all sessions will receive a Certificate of Attendance. In addition, a Certificate of Qualification will be issued upon passing the final multiple-choice test (60%+) on the last day of the course. DURATION - 3 full days or 5 half days CLASS SIZE - Up to 16 delegates

ESG101FC Understanding ESG: Foundations and Concepts OVERVIEW In this modern era, business responsibility is multi-faceted. The interests of various stakeholders, including customers, suppliers, employees, local communities, and shareholders, need to be addressed. This requires the balancing of economic and non-financial corporate performance goals. ESG emphasizes the integration of environmental, social, and governance factors to improve financial outcomes and manage risks. The ESG reporting framework allows for assessing a company's operations and their sustainability and ethical impact. This course allows delegates to develop a solid understanding of the foundational principles and concepts underlying ESG and its relevance to business sustainability and responsible corporate citizenship. COURSE CONTENT - Introduction to ESG - Environmental Factors - Social Impact and Responsibility within the ESG Framework - Governance - Integrating ESG into Business Strategy - ESG Reporting and Disclosure Standards - Assessing ESG Performance - Metrics and Measurement - ESG Investing - Trends and Strategies - ESG Success TARGET AUDIENCE - Professionals who are either new to ESG concepts or looking to understand the fundamentals of ESG and its importance in the business context. COURSE PRE-REQUISITES - None CERTIFICATE - Participants attending all sessions will receive a Certificate of Attendance. In addition, a Certificate of Qualification will be issued upon passing the final multiple-choice test (60%+) on the last day of the course. DURATION - 3 full days or 5 half days CLASS SIZE - Up to 16 delegates