About This Course

Controlling and limiting anger is important in every aspect of one's life. Without control, you are putting limits on what you can accomplish in your personal and professional life. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management workshop will help teach you how to identify your anger triggers and what to do when you get them. Module One: Getting Started Module Two: Understanding Anger The Cycle of Anger Is Anger Good or Bad? Fight or Flight Common Myths About Anger Sources of Anger Module Three: The Styles of Anger Aggressive Passive Passive-Aggressive Projective-Aggressive Assertive Module Four: Gaining Control Recognizing Anger Using Coping Thoughts Using Relaxation Techniques Blowing Off Some Steam The Triple-A Approach Module Five: Separate the People from the Problem Objective vs. Subjective Language Identifying the Problem Using “I” Messages How Anger Affects Perception Consider Emotions Module Six: Working on the Problem Using Constructive Disagreement Module Seven: Solving the Problem Choosing a Solution Making a Plan Getting it Done Ineffective Problem Solving Effective Problem Solving Module Eight: A Personal Plan Understanding Hot Buttons Identifying Your Hot Buttons A Personal Anger Log Acknowledging the Anger Problem The Power of Self-Talk Module Nine: Communicating Your Anger Using Emotional Intelligence Cognitive Restructuring Responding vs. Reacting Write it Out Find the Humor Module Ten: Dealing with Angry People Understanding the Energy Curve De-escalation Techniques Calming Anger With EAR Avoid Responding With Anger When to Back Away and What to Do Next Module Eleven: Pulling it All Together Process Overview Find Your Motivation One Change at a Time Choose an Accountability Partner Seek a Mental Health Professional Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.