MBST Special Terms - CSRs for IATF 16949

CSR100MB

About This Course

OVERVIEW Mercedes-Benz Special Terms (MBST) define mandatory customer-specific quality, technical, and process requirements that supplement IATF 16949. This two-day course provides participants with a practical understanding of MBST requirements, their application to supplier processes, and how to integrate them into the Quality Management System effectively. The training focuses on compliance, audit readiness, and consistent implementation across Mercedes-Benz programs. TARGET AUDIENCE All personnel involved in quality management, quality assurance, engineering, manufacturing, supplier quality, purchasing, logistics, and internal auditing who support Mercedes-Benz customer programs. TRAINING CONTENT Introduction to Mercedes-Benz Special Terms (MBST) · Purpose and structure of MBST · Relationship between IATF 16949 and MBST · Mercedes-Benz expectations for supplier compliance Accessing and Managing MBST Requirements · Official Mercedes-Benz sources and controlled documents · Determining applicability by product, project, and site · Maintaining an MBST requirement matrix or register Key MBST Topics and Expectations · APQP & PPAP requirements (Mercedes-Benz specific) · Special Characteristics and risk management expectations · FMEA requirements and alignment with MBST · Process capability and statistical requirements · Change management and customer approval processes · Problem solving and escalation expectations MBST in Core Operational Processes · Product and process development requirements · Production control and process stability · Supplier management and cascading MBST requirements · Safe launch and series production expectations Auditing to MBST · Evidence required during Mercedes-Benz and IATF audits · Internal audit coverage of MBST clauses · Typical MBST nonconformities and audit findings Sustaining MBST Compliance · Monitoring MBST updates and revisions · Training and awareness for Mercedes-Benz-related personnel · Management review and performance monitoring · Continuous improvement aligned with Mercedes-Benz expectations PRE-REQUISITES: · Basic awareness of IATF 16949 requirements · General knowledge of Automotive Core Tools (APQP, PPAP, FMEA, Control Plans) · Understanding of customer–supplier quality expectations · Experience in quality, manufacturing, engineering, or supplier-related roles is recommended DURATION 2 full days or 4 half-days CLASS SIZE Up to 16 delegates

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Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.