About This Course

It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee. Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a mutually beneficial way. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive. Module One: Getting Started Module Two: New Hires Company Core Values Building Relationships Encourage Respect Setting Ground Rules Module Three: It's About Interacting and Influencing Dealing with Different Personalities Build a Culture of Collaboration Be Nice to Everyone (Not Just Those That Can Help You) Be a Team Player Module Four: Dealing With Rumors, Gossip, and Half-Truths It's Effects on Morale Reinforce the Truth with Facts Do Not Participate Deal With it Swiftly Module Five: Office Personalities (I) Complainer Gossiper Bully Negative Ned/Nancy Module Six: Office Personalities (II) Information Keeper Know-it-All The Apple-Polisher Nosey Neighbor Module Seven: Getting Support for Your Projects Gain Trust Through Honesty Be Assertive Blow Your Own Horn Make Allies Module Eight: Conflict Resolution The Importance of Forgiveness Neutralizing Emotions The Benefits of a Resolution The Agreement Frame Module Nine: Ethics Benefits of an Ethical Environment Lead by Example Ensuring Ethical Behavior Addressing Unethical Behavior Module Ten: You Are Not an Island Never Burn a Bridge Take the High Road Trust is a Two Way Street Don't Hide in Your Office Module Eleven: Social Events Outside of Work How to Decline Politely Rules When Attending Meeting New People Conversation Do's and Don'ts Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Policies

Quotations are valid for 60 days. Website pricing is subject to change without prior notice. Payment is due within 30 days, or as specified for approved accounts with written agreements with ht+a, alternatively it is due upon receipt of an invoice. All bank charges for forex transactions are to be borne by the client. Delegate placements on public courses or scheduling of in-house courses will only be confirmed once payment, an approved purchase order or a signed quotation/agreement is received. For in-person public courses, the fee includes the event venue, coffee, refreshments, and lunch. It does not include accommodation or other travel expenses. ht+a will share accommodation discount options with you if available and recommends booking 2 weeks before an event to ensure the event is a confirmed go-ahead. ht+a is not liable for travel expense losses due to cancellation by either party, weather, flight delays, or other unforeseen circumstances. For in-person in-house courses, unless otherwise specified, pricing assumes the training will take place at the client's location and ht+a will not provide catering. The Client will ensure that the training room will be equipped with all necessary tools including flip charts, markers, video projectors/screens, appropriate furnishings and ample electrical outlets. Sustainability & Materials: - Delegates require an email address and a stable and active internet connection with suitable equipment (computer, smartphone or tablet) to access course materials and, where applicable, to complete online tests and join live video calls. - Printed course materials will not be provided, including for in-person or in-house events. Customers may print their course materials if desired. - ht+a no longer provides publications (textbooks) as part of the course fee. It is the customer's responsibility to procure any supplementary material either as an add-on from ht+a (payment is required in advance), OR from the VDA (https://shorturl.at/fbHJs) or the AIAG (https://shorturl.at/z73jg) directly (all corresponding shipping and duties will be for the customer's account). Due to copyright, ht+a does not provide digital copies of publications. - Digital certificates will be provided. Certificates for VDA QMC courses will only be issued once full payment is received. Certificates for ht+a courses will be automatically issued upon completion of course requirements. Customers may print their certificate if desired.