IATF 16949:2016 1st/2nd Party Auditor Qualification BACKGROUND Auditing is a powerful tool to permanently improve the effectiveness of all management systems, within your own organization as well as at your suppliers. This ISO 19011-based auditor qualification course enables delegates to successfully manage an audit programme within the organization as well as to plan, prepare, conduct and report an internal 1st party audit at suppliers and a 2nd party audit. This course also meets the requirements of IATF16949 regarding 1st and 2nd party auditor required competence. TARGET AUDIENCE - Quality Managers, Quality Systems Managers - IATF16949 internal auditors (1st party) and IATF16949 supplier auditors (2nd party), SQA, SQD - Anyone involved in product quality planning activities and the implementation of IATF16949 TRAINING CONTENT - Principles of auditing - How to manage audit programmes - Initiating the audit - Preparing audit activities - Conducting the audit activities - Non-conformity classification and finding reports - Preparing and distributing the audit report - Completing the audit - Conducting audit follow-up - Competence and evaluation of auditors - Audit psychology (Transaction analysis, EGO analysis, Question technique, verbal and non-verbal communication) - Lots of practical group exercises based on IATF16949 for audit planning, customer-specific requirements auditing, audit finding determination, creation of non-conformity reports) COURSE PRE-REQUISITES - Knowledge of the Automotive Core Tools - Qualifications in ISO 9001 and ISO 19011 - 2 years of quality-related experience in the automotive industry DURATION - 5 half days CLASS SIZE - Up to 16 delegates SUPPORTING PUBLICATIONS (not included in course fee) - ISO 9001 - IATF 16949 - ISO 19011

IATF 16949:2016 For Managers & Executives OVERVIEW Conformity with IATF 16949 is a condition for acceptance into the automotive manufacturers’ list of suppliers. This also includes top management’s willingness to take active and personal responsibility for quality: All executives and process owners in an organization must fulfil their obligations as regards quality, according to the new body of rules. In this one-day training, executives must deal openly with the standard’s requirements and its respective opportunities. Participants receive the necessary specialist knowledge for their professional practice and information on how to implement it in their organization. TARGET AUDIENCE This training is for responsible personnel (chief executives, plant managers and executives) from all areas such as manufacturing, development, purchasing, etc., who are not auditors. TRAINING CONTENT The focus is on presenting specialist knowledge that enables the participants to implement the executive responsibilities required by IATF 16949 in their organizations. First, the topics of process management and the automotive process approach are dealt with. The participants get to know the structure and contents of IATF 16949 and ISO 9001 and are acquainted with the requirements from both standards that pertain to top management. Additionally, they are provided with an insight into the IATF certification rules and can get answers to their questions about how to implement a QM system. DURATION Technical lectures, discussions and exchange of experiences alternate throughout this training, which is typically conducted over 2 half-days. CERTIFICATE You will receive a certificate of attendance upon completion. SUGGESTED SUPPLEMENTARY MATERIAL (not included in course fee) - IATF 16949 Quality Management System Standard - VDA QMC Standards Collection - DIN EN ISO 9000, 9001, 9004 and 19011 CLASS SIZE Up to 16 delegates

IATF 16949:2016 for Practitioners OVERVIEW Your organisation is preparing for certification to the new IATF 16949:2016 and must deal with the actual implementation of the new requirements. During this training, you will be introduced to the requirements of both the IATF 16949 and ISO 9001 latest standards and receive specific guidance on how to interpret the requirements and on what has to be done to transition these requirements into your organisation’s QMS. This training will help define the step-by-step approach needing to be followed. TARGET AUDIENCE Automotive supplier personnel involved in planning, roll-out and management of the IATF 16949 certification in their organisation. TRAINING CONTENT - ISO 9001:2015 & IATF 16949:2016 requirements overview. - Guidance for implementation within the organisation, with focus on existing requirements needing review and new requirements needing implementation. - Practical tools to guide you through your transition. - Insights into IATF 16949 certification procedures. COURSE PRE-REQUISITES None SUPPLEMENTARY MATERIAL (not included in course pricing) - QM System Standard IATF 16949:2016 - QM System Standard ISO 9001:2015 DURATION 4 half days CLASS SIZE Up to 16 delegates

IATF 16949:2016 1st/2nd Party Auditor Qualification BACKGROUND Auditing is a powerful tool to permanently improve the effectiveness of all management systems, within your own organization as well as at your suppliers. This ISO 19011-based auditor qualification course enables delegates to successfully manage an audit programme within the organization as well as to plan, prepare, conduct and report an internal 1st party audit at suppliers and a 2nd party audit. This course also meets the requirements of IATF16949 regarding 1st and 2nd party auditor required competence. TARGET AUDIENCE - Quality Managers, Quality Systems Managers - IATF16949 internal auditors (1st party) and IATF16949 supplier auditors (2nd party), SQA, SQD - Anyone involved in product quality planning activities and the implementation of IATF16949 TRAINING CONTENT - Principles of auditing - How to manage audit programmes - Initiating the audit - Preparing audit activities - Conducting the audit activities - Non-conformity classification and finding reports - Preparing and distributing the audit report - Completing the audit - Conducting audit follow-up - Competence and evaluation of auditors - Audit psychology (Transaction analysis, EGO analysis, Question technique, verbal and non-verbal communication) - Lots of practical group exercises based on IATF16949 for audit planning, customer-specific requirements auditing, audit finding determination, creation of non-conformity reports) COURSE PRE-REQUISITES - Knowledge of the Automotive Core Tools - Qualifications in ISO 9001 and ISO 19011 - 2 years of quality-related experience in the automotive industry DURATION - 5 half days CLASS SIZE - Up to 16 delegates SUPPORTING PUBLICATIONS (not included in course fee) - ISO 9001 - IATF 16949 - ISO 19011

IATF 16949:2016 for Practitioners OVERVIEW Your organisation is preparing for certification to the new IATF 16949:2016 and must deal with the actual implementation of the new requirements. During this training, you will be introduced to the requirements of both the IATF 16949 and ISO 9001 latest standards and receive specific guidance on how to interpret the requirements and on what has to be done to transition these requirements into your organisation’s QMS. This training will help define the step-by-step approach needing to be followed. TARGET AUDIENCE Automotive supplier personnel involved in planning, roll-out and management of the IATF 16949 certification in their organisation. TRAINING CONTENT - ISO 9001:2015 & IATF 16949:2016 requirements overview. - Guidance for implementation within the organisation, with focus on existing requirements needing review and new requirements needing implementation. - Practical tools to guide you through your transition. - Insights into IATF 16949 certification procedures. COURSE PRE-REQUISITES None SUPPLEMENTARY MATERIAL (not included in course pricing) - QM System Standard IATF 16949:2016 - QM System Standard ISO 9001:2015 DURATION 4 half days CLASS SIZE Up to 16 delegates

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days

ISO 9001:2026 – Quality Management Systems – Requirements OVERVIEW ISO 9001:2026 is the latest internationally recognised standard for Quality Management Systems (QMS). It provides requirements for establishing, maintaining and continually improving a QMS that meets customer, statutory and regulatory requirements. Replacing ISO 9001:2015, it maintains the process-based and risk-based approach while strengthening focus on organisational strategy, quality culture, ethical behaviour, organisational knowledge, change management and continual improvement. Climate change considerations from the 2024 amendment are also integrated. ISO 9001:2026 applies to organisations of all sizes and sectors, supporting quality management, performance improvement and customer confidence. Organisations can benefit from: - Establishing an effective QMS - Aligning quality objectives with organisational strategy - Improving process performance - Strengthening risk and opportunity management - Enhancing quality culture and ethical behaviour - Managing organisational knowledge and change - Improving customer satisfaction and stakeholder confidence - Supporting continual improvement and evidence-based decisions - Preparing for internal, customer and certification audits The course covers the key changes and practical implications of transitioning from ISO 9001:2015. TARGET AUDIENCE - Quality Managers, Professionals, QMS Coordinators and Management Representatives - Process Owners and Functional Managers - Internal Auditors and those preparing to become Internal Auditors - Management and employees involved in QMS implementation or improvement - Those responsible for transitioning from ISO 9001:2015 - Those starting a career in Quality Management TRAINING CONTENT 1. Introduction, history and benefits of ISO 9001:2026 2. Quality Management Principles 3. Process-Based Quality Management Approach 4. PDCA and Risk-Based Thinking 5. Context of the Organisation 6. Leadership, Quality Culture and Ethical Behaviour 7. Planning 8. Support 9. Operation 10. Performance Evaluation 11. Improvement 12. ISO 9001:2026 – Transition from ISO 9001:2015 13. Annex A – Guidance for Understanding and Applying ISO 9001:2026 COURSE PRE-REQUISITES None. Previous ISO 9001 or QMS experience is beneficial but not required. DURATION 3 full days or 5 half days