Search Results

You will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens. With our Developing Creativity workshop, you will learn how to remove barriers that block or limit your creativity. You will improve your imagination, divergent thinking, and mental flexibility. You will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires you to be more creative. Module One: Getting Started Module Two: What is Creativity? Divergent Thinking Problem-Solving Imagination and Inspiration Something Out of Nothing Module Three: Getting Inspired Introspection Read More Removing the Mental Block Art Inspires Art Module Four: Beating Procrastination Get Rid Of Clutter Self-Imposed Limitations Build on Small Successes Don’t Start at the Beginning Module Five: Improving Your Creative Mind Set (I) Open Mind Do Not Judge Positive Mind Set Ask Why? Module Six: Improving Your Creative Mind Set (II) Make Associations Keep a Journal Question Assumptions Creative Confidence Module Seven: Curiosity Spark Your Curiosity Curiosity is the Engine of Creativity Engage Ask Open Ended Questions Module Eight: Take Risks Be Confident Scared to Fail? Fake It ‘til You Make It Afraid To Be Judged Module Nine: Think Like a Child Daydream Be Curious Play Games Experiment Module Ten: Environmental Factors Work Area Additional Environments Get Enough Sleep Variables Module Eleven: Individual Brainstorming Generate A Lot of Ideas Mind Mapping Visualization Organize and Bring the Ideas Together Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, is losing out on basic social values that directly impact the bottom line. To address the growing problem of incivility in the work setting, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations can systematize civility in the workplace will also be discussed. The benefits of Civility In The Workplace are countless and will pay off immensely in every aspect of your job. Module One: Getting Started Module Two: Introduction What is Uncivil Behavior? Three Reasons Why You Should Be Civil Dealing with Difficult Personalities Costs and Rewards Module Three: Effective Work Etiquette Greetings Respect Involvement Being Politically Correct Module Four: Costs and Rewards Incivility and the Costs Civility and the Rewards Four Causes of Incivility How to Overcome It Module Five: Conflict Resolution Collaborating Competing Compromising Accommodating Avoiding Module Six: Getting to the Cause Examining the Root Cause Creating a Cause and Effect Diagram Forgiveness Benefits of Resolution Module Seven: Communication Para-verbal Communication Non-Verbal Communication Listening Skills Appreciative Inquiry Module Eight: Negotiation Three Sides to Incivility Mediation Arbitration Creative Problem Solving Module Nine: Identifying Your Need Completing a Needs Analysis Focus Groups Observations Anonymous Surveys Module Ten: Writing a Civility Policy Designating the Core Group Defining What is Unacceptable Behavior Defining the Consequence Writing the Policy Module Eleven: Implementing the Policy The First Steps Training Addressing Complaints Enforcing Violators Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

You will be given a set of tools to use to your advantage through Body Language Basics. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communication. Module One: Getting Started Module Two: Communicating With Body Language Learning a New Language The Power of Body Language More Than Words Actions Speak Louder Than Words Module Three: Reading Body Language Head Position Translating Gestures Into Words Open Vs. Closed Body Language The Eyes Have It Module Four: Body Language Mistakes Poor Posture Invading Personal Space Quick Movements Fidgeting Module Five: Gender Differences Facial Expressions Personal Distances Female Body Language Male Body Language Module Six: Non-Verbal Communication Common Gestures The Signals You Send to Others It's Not What You Say, It's How You Say It What Your Posture Says Module Seven: Facial Expressions Linked With Emotion Micro-expressions Facial Action Coding System (FACS) Universal Facial Expressions Module Eight: Body Language in Business Communicate With Power Cultural Differences Building Trust Mirroring Module Nine: Lying and Body Language Watch Their Hands Forced Smiles Eye Contact Changes in Posture Module Ten: Improve Your Body Language Be Aware of Your Movements The Power of Confidence Position and Posture Practice In a Mirror Module Eleven: Matching Your Words to Your Movement Involuntary Movements Say What You Mean Always Be Consistent Actions Will Trump Words Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Volvo- Customer-Specific Requirements for IATF 16949 CSR100VOL DURATION 1 full day or 2 half-days CLASS SIZE Up to 16 delegates

Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards for them to be effective. Our Safety In The Workplace course will be instrumental in reviewing common hazards, and safety techniques, and after completion, you will have the tools to help you create a Safety policy for your workplace. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe. Module One: Getting Started Module Two: An Overview Work Safety and Health Legislations Roles & Duties Safety Planning Module Three: Types of Hazards Computer Workstations Ergonomics Fire Prevention Fitness & Wellness Heat Stress Stress Violence Module Four: Managers Role Promoting & Enforcing Safety Standards Element of a Health and Safety Program Responsibilities Corporate Culture Module Five: Training Reasons for Training Definition Orientation On the Job Training Safety Meetings Planning and Conducting a Training Session Module Six: Stress Management Altering Avoiding Accepting Relaxation Techniques Using Routines to Reduce Stress Module Seven: Workplace Violence What is Workplace Violence? Identifying Addressing Implementing a Workplace Harassment Policy Module Eight: Identifying Your Company Hazards Conducting an Inspection Prioritizing Deficiencies Report & Following Up Module Nine: Drug & Alcohol Abuse For Employees For Managers or Supervisors When to Address Implementing a "No Tolerance" Rule Module Ten: Writing the Safety Plan Management Involvement Responsibility Employee Involvement Follow Through with Accident Investigations Training of Employees Module Eleven: Implement the Plan Selecting an Employee Representative Identifying Roles Assigning Responsibility Follow Through Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Uploading VDA2-PPA Documents In VW BeON CSR101VW OVERVIEW Suppliers use the Volkswagen (VW) BeON System to provide standardized sample test reports and communicate and coordinate sampling planning with VW. During this training, delegates will gain an overall understanding of the VW BeON System and be guided through a step-by-step approach to generating and uploading VDA2-PPA documents in the system. TARGET AUDIENCE All personnel at VW suppliers involved in the sampling and reporting process. TRAINING CONTENT - Volkswagen Customer-Specific Requirements Overview - Volkswagen QPNI – The Relevant CSR To Drive VDA2-PPA - Where To Find VDA2-PPA In MLA - Volkswagen VDA2-PPA Agreement Requirements - How To Upload VDA-2PPA Documents in the Volkswagen BeON System COURSE PRE-REQUISITES - Sound knowledge and understanding of the sampling process. - VDA 2 PPA Certificate of Qualification DURATION 1 half day

ESG101FC Understanding ESG: Foundations and Concepts OVERVIEW In this modern era, business responsibility is multi-faceted. The interests of various stakeholders, including customers, suppliers, employees, local communities, and shareholders, need to be addressed. This requires the balancing of economic and non-financial corporate performance goals. ESG emphasizes the integration of environmental, social, and governance factors to improve financial outcomes and manage risks. The ESG reporting framework allows for assessing a company's operations and their sustainability and ethical impact. This course allows delegates to develop a solid understanding of the foundational principles and concepts underlying ESG and its relevance to business sustainability and responsible corporate citizenship. COURSE CONTENT - Introduction to ESG - Environmental Factors - Social Impact and Responsibility within the ESG Framework - Governance - Integrating ESG into Business Strategy - ESG Reporting and Disclosure Standards - Assessing ESG Performance - Metrics and Measurement - ESG Investing - Trends and Strategies - ESG Success TARGET AUDIENCE - Professionals who are either new to ESG concepts or looking to understand the fundamentals of ESG and its importance in the business context. COURSE PRE-REQUISITES - None CERTIFICATE - Participants attending all sessions will receive a Certificate of Attendance. In addition, a Certificate of Qualification will be issued upon passing the final multiple-choice test (60%+) on the last day of the course. DURATION - 3 full days or 5 half days CLASS SIZE - Up to 16 delegates

Creativity allows individuals to view every aspect of the world, explore new paths, and make discoveries that advance our thriving business world. Without creativity, we would only see what is visible. To evolve as a business, it is critical to look beyond the visible and consider new ideas. Incorporating creativity into daily workplace practices increases opportunities for growth, engagement, and productivity. Creativity and innovation turn ideas into reality. The workshop, Creativity: Thinking Outside the Box provides tools and strategies to shape a creative workplace. Creativity builds a positive work environment where employees feel confident expressing their ideas. Remember, creativity exists in all of us, leading to powerful opportunities and advancements. Module One: Getting Started Module Two: Breaking Down Creativity Defining Creativity Thinking Outside the Box The Value of Creativity Components of Creativity Characteristics of the Creative Individual Module Three: Creating Business Success Growth Through Creativity Staff Morale Engagement and Productivity Competition Creative Problem Solving Module Four: The Creative Process Preparation Incubation Illumination Evaluation Verification Module Five: Creativity vs. Innovation Connecting the Two The Innovative Leader Innovative Projects Experimentation The Creativity Gap Module Six: Fostering a Creative Workplace Diversity Effective Feedback Choosing Flexibility The Power of Positivity Creativity and Collaboration Module Seven: Brainstorming Connecting Creativity and Brainstorming Successful Brainstorming Visualize Your Goals Stay Organized Break It Up Module Eight: The Creative Team Identifying Opportunities Show Respect Finding Creative Spaces Listening Goals and Values Module Nine: Creativity Myths Inherited Trait Creativity is for Artists The Solo Creator Breakthrough Moment Financial Incentives Module Ten: Recognizing Obstacles Afraid to Fail Distractions Stressors Lack of Sleep Time Module Eleven: Finding Your Creative Mind Identifying Your Strengths Building Confidence With Creativity Risk-Taking Motivation Be Mindful Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Supply Chain Management must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management your company and employees will be on target to lower costs, improve efficiency, and increase customer satisfaction. This course will provide you with an understanding of how Supply Chain Management can improve and help almost any type of business. Module One: Getting Started Module Two: Why Supply Chain Management? Customer Satisfaction Improving Performance Lowering Costs Product Development Module Three: Key Terms (I) Procurement Upstream and Downstream Raw Material Forecasting Carrying Cost Module Four: Key Terms (II) Inventory Order Generation Order Taking Order Fulfillment Returns Management Module Five: Three Levels of Supply Chain Management Strategic level Tactical level Operational Level Bullwhip Effect Module Six: Five Stages of Supply Chain Management Plan Source Make Deliver Return Module Seven: The Flows of Supply Chain Management The Product Flow The Information Flow The Finances Flow Data Warehouses Module Eight: Inventory Management Levels of Inventory Just-In-Time Inventory Keeping Accurate Records Inventory Calculator Module Nine: Supply Chain Groups The Suppliers The Producers The Customers The Customer's Customer's Module Ten: Tracking and Monitoring Dashboard RFID's Alert Generation Stock Keeping Unit (SKU) Module Eleven: Supply Chain Event Management Inventory Alerts Supplier Alerts Bottlenecking Being Proactive Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Creating a comfortable environment through better facilitation will give you a better understanding of what a good facilitator can do to improve any meeting or gathering. The Facilitation Skills workshop can help any organization make better decisions. This workshop will give you an understanding of what facilitation is all about, as well as some tools that you can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have you on the road to becoming a great facilitator yourself. Module One: Getting Started Module Two: Understanding Facilitation What is Facilitation? What is a Facilitator? When is Facilitation Appropriate? Module Three: Process vs. Content About Process About Content A Facilitator's Focus Module Four: Laying the Groundwork Choosing a Facilitated Approach Planning for a Facilitated Meeting Collecting Data Module Five: Tuckman and Jensen's Model of Team Development Stage One: Forming Stage Two: Storming Stage Three: Norming Stage Four: Performing Module Six: Building Consensus Encouraging Participation Gathering Information Presenting Information Synthesizing and Summarizing Module Seven: Reaching a Decision Point Identifying the Options Creating a Short List Choosing a Solution Using the Multi-Option Technique Module Eight: Dealing with Difficult People Addressing Disruptions Common Types of Difficult People and How to Handle Them Helping the Group Resolve Issues on Their Own Module Nine: Addressing Group Dysfunction Using Ground Rules to Prevent Dysfunction Restating and Reframing Issues Getting People Back on Track Module Ten: About Intervention Why Intervention May Be Necessary When to Intervene Levels of Intervention Module Eleven: Intervention Techniques Using Your Processes Boomerang it Back ICE It: Identity, Check for agreement, Evaluate how to Resolve Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

For a company to operate smoothly, those in middle management must be committed to the goals of the organization and understand how to effectively execute these goals. Businesses must focus on these essential managers and provide them with opportunities to succeed. No matter the organization's structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company and will have a large impact throughout the organization. Module One: Getting Started Module Two: Introduction to Management What is Management? What Do Mangers Do? What Does It Take to Be a Manager? Why Does Management Matter? Module Three: Ethics and Social Responsibility What is Ethical Workplace Behavior? What is Unethical Workplace Behavior? How to Make Ethical Decisions What is Social Responsibility? Module Four: Managing Information Why Information Matters Strategic Importance of Information Characteristics and Costs of Useful Information Getting and Sharing Information Module Five: Decision-Making What is Rational Decision-Making? Steps to Rational Decision-Making Limits to Rational Decision-Making Improving Decision-Making Module Six: Control Basics of Control The Control Process Is Control Necessary or Possible? How and What to Control Control Methods Module Seven: Organizational Strategy Basics of Organizational Strategy Sustainable Competitive Advantage Strategy-Making Process Corporate, Industry, Firm Level Strategies Module Eight: Innovation and Change Organizational Innovation Why Innovation Matters Managing Innovation Organizational Change Why Change Occurs and Why It Matters Managing Change Module Nine: Organizational Structures and Process Departmentalization Organizational Authority Job Design Designing Organizational Process Module Ten: Managing Teams The Good and the Bad of Using Teams Kinds of Teams Work Team Characteristics Enhancing Work Team Effectiveness Module Eleven: Motivation and Leadership Basics of Motivation Equity Theory Expectancy Theory What is Leadership? Situational Leadership Strategic Leadership Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

VDA Global MMOG/LE ID960 BACKGROUND AND TOPICS The Global Materials Management Operations Guideline / Logistics Evaluation (Global MMOG/LE) is an established industry standard that provides a unified assessment procedure for evaluating automotive logistics suppliers. The tool enables OEMs and suppliers to assess the logistical performance capabilities of the (sub)suppliers and the internal processes. It focuses on the following aspects: • Unified evaluation of supply chain management, for both internal and external use • Definition of supply chain management components to support continual improvement and enhance supplier performance • Basis for benchmarking and identifying best-practice criteria This training provides an overview of GMMOG/LE including its objectives and benefits; it explains how to prepare for a supplier evaluation, plan the evaluation, analyze the results and draw up an action plan. TARGET AUDIENCE The training is aimed at: - Logisticians - Purchasers - Managers, employees in supplier management/supplier integration OBJECTIVES - Ensure you understand the structure of Global MMOG/LE - Ensure you know the Global MMOG/LE criteria for assessing suppliers - Apply the tool and know which features should be included in a supplier evaluation process. - Analyze results from the Global MMOG/LE, draw up effective action plans and know how to apply the Global MMOG/LE tool correctly. CONCEPT AND METHODOLOGY Alternating lectures and interactive individual and group exercises, plus a series of case studies, each building on the prior, help participants transfer the lessons learned to their professional practice. Special attention is paid to options for sharing experiences. PREREQUISITES FOR ATTENDANCE There are no special requirements for attending this training. CERTIFICATE At the end of this training course, participants will receive a certificate of attendance. It is also possible to sit a test after the training. After passing the test, the participants will receive the respective certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates