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Statistical Process Control (SPC) CT201SPC OVERVIEW Statistical Process Control (SPC) provides sound information upon which to make decisions. It allows process performance tracking on a real-time basis, allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments. TARGET AUDIENCE QA managers, quality engineers, manufacturing engineers, technical warranty managers, chemists, quality analysts, CQI coordinators, quality auditors, quality technicians, and SPC coordinators. TRAINING CONTENT - Understand how SPC integrates into the total quality system - - Data collection check sheet - Select and use Control Charts xbar/R, xbar/S for variables - Basics of attribute Charts - Establish control chart limits - Establish rules for out-of-control occurrences - Histogram and Process Capability pp/ppk and cp/cpk - Demonstrate an understanding of troubleshooting using Pareto and Scatter Diagram - Differentiate the implementation and management issues associated with SPC COURSE PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

Statistical Process Control (SPC) CT201SPC OVERVIEW Statistical Process Control (SPC) provides sound information upon which to make decisions. It allows process performance tracking on a real-time basis, allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments. TARGET AUDIENCE QA managers, quality engineers, manufacturing engineers, technical warranty managers, chemists, quality analysts, CQI coordinators, quality auditors, quality technicians, and SPC coordinators. TRAINING CONTENT - Understand how SPC integrates into the total quality system - - Data collection check sheet - Select and use Control Charts xbar/R, xbar/S for variables - Basics of attribute Charts - Establish control chart limits - Establish rules for out-of-control occurrences - Histogram and Process Capability pp/ppk and cp/cpk - Demonstrate an understanding of troubleshooting using Pareto and Scatter Diagram - Differentiate the implementation and management issues associated with SPC COURSE PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

Statistical Process Control (SPC) CT201SPC OVERVIEW Statistical Process Control (SPC) provides sound information upon which to make decisions. It allows process performance tracking on a real-time basis, allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments. TARGET AUDIENCE QA managers, quality engineers, manufacturing engineers, technical warranty managers, chemists, quality analysts, CQI coordinators, quality auditors, quality technicians, and SPC coordinators. TRAINING CONTENT - Understand how SPC integrates into the total quality system - - Data collection check sheet - Select and use Control Charts xbar/R, xbar/S for variables - Basics of attribute Charts - Establish control chart limits - Establish rules for out-of-control occurrences - Histogram and Process Capability pp/ppk and cp/cpk - Demonstrate an understanding of troubleshooting using Pareto and Scatter Diagram - Differentiate the implementation and management issues associated with SPC COURSE PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

ID381 VDA 6.3:2023 Qualified Process Auditor CONTENT This training provides you with the basics for performing process audits according to VDA 6.3, considering the process-oriented approach and customer-specific requirements for comprehensive application in the automotive industry. OBJECTIVES - Become familiar with the general requirements and fundamental principles of VDA 6.3. - Know how to use and perform risk analysis technically correctly. - Apply the questionnaire in practice using the process elements (P1–P7). - Identify the relevant risks using the process audit, to point out potentials and ensure a reliable evaluation. - Obtain and explain a comparable result based on the evaluation system. - Carry out process audits both internally and on the premises of your suppliers independently and in a technically correct manner. CONCEPT & METHODS This training alternates between technical presentations, practical exercises, and case studies to support the transfer of what has been learned into your working practice. Special emphasis is placed on opportunities to exchange experiences. SUPPLEMENTARY MATERIAL - VDA Volume 6.3:2023 - not included in the course fee - VDA 6.3 Analysis Tool - not included in the course fee TARGET AUDIENCE - Employees from QM departments who perform process audits in their own organization (internally) - Employees from QM departments who perform process audits in the supply chain (externally) - External auditors (deployed as service providers) PREREQUISITES Internal Process Auditor - Minimum 3-day auditor qualification based on DIN EN ISO 19011 - Passing the Automotive Core Tools quiz, OR ACT Qualification (ID 415:2021 or ID 417:2019) OR minimum 2-day ACT training course + passing the ACT Quiz - 3 years of professional experience, at least 1 year in quality management Supplier Process Auditor - As per Internal Process Auditor - PLUS ADDITIONAL EXPERIENCE - Evidence of 5 years of professional experience, at least 2 years in quality management CERTIFICATE OF QUALIFICATION After passing the knowledge test (multiple choice test) you will receive a Certificate of Qualification DURATION 4 full days CLASS SIZE Up to 12 delegates

ID415 VDA Automotive Core Tools Professional CONTENTS Successful project work requires knowledge of planning processes and methods, along with an understanding of how the methods are related. You will become familiar with the basic tools of quality management and learn how to apply them in an efficient and targeted manner. The training provides an overview of the current status and application of the Core Tools in the automotive and supply industry, intending to improve relations with customers and suppliers, ensure high process and product quality, solve problems that occur systematically, and avoid the repetition of faults. The options for use are discussed in detail. These tried-and-tested methods are required in quality planning and steering. They include tools such as advanced quality planning (maturity level assurance and advanced product quality planning), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (VDA 5 and MSA), Production Part Approval Process (PPAP), VDA 2 and Production Process and Product Approval, Statistical Process Control (SPC) and the 8D method. OBJECTIVES - Understand the importance of the Automotive Core Tools in the automotive industry. - Familiarise yourself with the individual methods and their structures. - Know what differentiates the various methods, and what they have in common. - Familiarise yourself with the areas of application of various methods and apply them appropriately in the product development process. METHODS The methods and procedural models are presented, discussed and illustrated using examples from actual practice. The program alternates between lectures and group work. The group tasks help the participants to transfer the lessons learned to their professional practice. Brief case studies are used to illustrate the practical relevance of the tools. Special attention is paid to opportunities for sharing experiences. TARGET AUDIENCE - Employees in product and process development or production, - Managers wishing to obtain an overview of the Core Tools for quality management and how they are interrelated, so they can use this expertise to strengthen their organization, and prospective process and system auditors. PREREQUISITES FOR ATTENDANCE Basic knowledge of quality management in the automotive industry is an advantage. CERTIFICATE OF QUALIFICATION After passing the knowledge test (60%+), you will receive a certificate of qualification. DURATION 5 full days or 10 half-days

ID415 VDA Automotive Core Tools Professional CONTENTS Successful project work requires knowledge of planning processes and methods, along with an understanding of how the methods are related. You will become familiar with the basic tools of quality management and learn how to apply them in an efficient and targeted manner. The training provides an overview of the current status and application of the Core Tools in the automotive and supply industry, intending to improve relations with customers and suppliers, ensure high process and product quality, solve problems that occur systematically, and avoid the repetition of faults. The options for use are discussed in detail. These tried-and-tested methods are required in quality planning and steering. They include tools such as advanced quality planning (maturity level assurance and advanced product quality planning), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (VDA 5 and MSA), Production Part Approval Process (PPAP), VDA 2 and Production Process and Product Approval, Statistical Process Control (SPC) and the 8D method. OBJECTIVES - Understand the importance of the Automotive Core Tools in the automotive industry. - Familiarise yourself with the individual methods and their structures. - Know what differentiates the various methods, and what they have in common. - Familiarise yourself with the areas of application of various methods and apply them appropriately in the product development process. METHODS The methods and procedural models are presented, discussed and illustrated using examples from actual practice. The program alternates between lectures and group work. The group tasks help the participants to transfer the lessons learned to their professional practice. Brief case studies are used to illustrate the practical relevance of the tools. Special attention is paid to opportunities for sharing experiences. TARGET AUDIENCE - Employees in product and process development or production, - Managers wishing to obtain an overview of the Core Tools for quality management and how they are interrelated, so they can use this expertise to strengthen their organization, and prospective process and system auditors. PREREQUISITES FOR ATTENDANCE Basic knowledge of quality management in the automotive industry is an advantage. CERTIFICATE OF QUALIFICATION After passing the knowledge test (60%+), you will receive a certificate of qualification. DURATION 5 full days or 10 half-days

ID415 VDA Automotive Core Tools Professional CONTENTS Successful project work requires knowledge of planning processes and methods, along with an understanding of how the methods are related. You will become familiar with the basic tools of quality management and learn how to apply them in an efficient and targeted manner. The training provides an overview of the current status and application of the Core Tools in the automotive and supply industry, intending to improve relations with customers and suppliers, ensure high process and product quality, solve problems that occur systematically, and avoid the repetition of faults. The options for use are discussed in detail. These tried-and-tested methods are required in quality planning and steering. They include tools such as advanced quality planning (maturity level assurance and advanced product quality planning), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (VDA 5 and MSA), Production Part Approval Process (PPAP), VDA 2 and Production Process and Product Approval, Statistical Process Control (SPC) and the 8D method. OBJECTIVES - Understand the importance of the Automotive Core Tools in the automotive industry. - Familiarise yourself with the individual methods and their structures. - Know what differentiates the various methods, and what they have in common. - Familiarise yourself with the areas of application of various methods and apply them appropriately in the product development process. METHODS The methods and procedural models are presented, discussed and illustrated using examples from actual practice. The program alternates between lectures and group work. The group tasks help the participants to transfer the lessons learned to their professional practice. Brief case studies are used to illustrate the practical relevance of the tools. Special attention is paid to opportunities for sharing experiences. TARGET AUDIENCE - Employees in product and process development or production, - Managers wishing to obtain an overview of the Core Tools for quality management and how they are interrelated, so they can use this expertise to strengthen their organization, and prospective process and system auditors. PREREQUISITES FOR ATTENDANCE Basic knowledge of quality management in the automotive industry is an advantage. CERTIFICATE OF QUALIFICATION After passing the knowledge test (60%+), you will receive a certificate of qualification. DURATION 5 full days or 10 half-days

ID415 VDA Automotive Core Tools Professional CONTENTS Successful project work requires knowledge of planning processes and methods, along with an understanding of how the methods are related. You will become familiar with the basic tools of quality management and learn how to apply them in an efficient and targeted manner. The training provides an overview of the current status and application of the Core Tools in the automotive and supply industry, intending to improve relations with customers and suppliers, ensure high process and product quality, solve problems that occur systematically, and avoid the repetition of faults. The options for use are discussed in detail. These tried-and-tested methods are required in quality planning and steering. They include tools such as advanced quality planning (maturity level assurance and advanced product quality planning), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (VDA 5 and MSA), Production Part Approval Process (PPAP), VDA 2 and Production Process and Product Approval, Statistical Process Control (SPC) and the 8D method. OBJECTIVES - Understand the importance of the Automotive Core Tools in the automotive industry. - Familiarise yourself with the individual methods and their structures. - Know what differentiates the various methods, and what they have in common. - Familiarise yourself with the areas of application of various methods and apply them appropriately in the product development process. METHODS The methods and procedural models are presented, discussed and illustrated using examples from actual practice. The program alternates between lectures and group work. The group tasks help the participants to transfer the lessons learned to their professional practice. Brief case studies are used to illustrate the practical relevance of the tools. Special attention is paid to opportunities for sharing experiences. TARGET AUDIENCE - Employees in product and process development or production, - Managers wishing to obtain an overview of the Core Tools for quality management and how they are interrelated, so they can use this expertise to strengthen their organization, and prospective process and system auditors. PREREQUISITES FOR ATTENDANCE Basic knowledge of quality management in the automotive industry is an advantage. CERTIFICATE OF QUALIFICATION After passing the knowledge test (60%+), you will receive a certificate of qualification. DURATION 5 full days or 10 half-days

VDA Global MMOG/LE ID960 BACKGROUND AND TOPICS The Global Materials Management Operations Guideline / Logistics Evaluation (Global MMOG/LE) is an established industry standard that provides a unified assessment procedure for evaluating automotive logistics suppliers. The tool enables OEMs and suppliers to assess the logistical performance capabilities of the (sub)suppliers and the internal processes. It focuses on the following aspects: • Unified evaluation of supply chain management, for both internal and external use • Definition of supply chain management components to support continual improvement and enhance supplier performance • Basis for benchmarking and identifying best-practice criteria This training provides an overview of GMMOG/LE including its objectives and benefits; it explains how to prepare for a supplier evaluation, plan the evaluation, analyze the results and draw up an action plan. TARGET AUDIENCE The training is aimed at: - Logisticians - Purchasers - Managers, employees in supplier management/supplier integration OBJECTIVES - Ensure you understand the structure of Global MMOG/LE - Ensure you know the Global MMOG/LE criteria for assessing suppliers - Apply the tool and know which features should be included in a supplier evaluation process. - Analyze results from the Global MMOG/LE, draw up effective action plans and know how to apply the Global MMOG/LE tool correctly. CONCEPT AND METHODOLOGY Alternating lectures and interactive individual and group exercises, plus a series of case studies, each building on the prior, help participants transfer the lessons learned to their professional practice. Special attention is paid to options for sharing experiences. PREREQUISITES FOR ATTENDANCE There are no special requirements for attending this training. CERTIFICATE At the end of this training course, participants will receive a certificate of attendance. It is also possible to sit a test after the training. After passing the test, the participants will receive the respective certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates

VDA Global MMOG/LE ID960 BACKGROUND AND TOPICS The Global Materials Management Operations Guideline / Logistics Evaluation (Global MMOG/LE) is an established industry standard that provides a unified assessment procedure for evaluating automotive logistics suppliers. The tool enables OEMs and suppliers to assess the logistical performance capabilities of the (sub)suppliers and the internal processes. It focuses on the following aspects: • Unified evaluation of supply chain management, for both internal and external use • Definition of supply chain management components to support continual improvement and enhance supplier performance • Basis for benchmarking and identifying best-practice criteria This training provides an overview of GMMOG/LE including its objectives and benefits; it explains how to prepare for a supplier evaluation, plan the evaluation, analyze the results and draw up an action plan. TARGET AUDIENCE The training is aimed at: - Logisticians - Purchasers - Managers, employees in supplier management/supplier integration OBJECTIVES - Ensure you understand the structure of Global MMOG/LE - Ensure you know the Global MMOG/LE criteria for assessing suppliers - Apply the tool and know which features should be included in a supplier evaluation process. - Analyze results from the Global MMOG/LE, draw up effective action plans and know how to apply the Global MMOG/LE tool correctly. CONCEPT AND METHODOLOGY Alternating lectures and interactive individual and group exercises, plus a series of case studies, each building on the prior, help participants transfer the lessons learned to their professional practice. Special attention is paid to options for sharing experiences. PREREQUISITES FOR ATTENDANCE There are no special requirements for attending this training. CERTIFICATE At the end of this training course, participants will receive a certificate of attendance. It is also possible to sit a test after the training. After passing the test, the participants will receive the respective certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates

VDA Global MMOG/LE ID960 BACKGROUND AND TOPICS The Global Materials Management Operations Guideline / Logistics Evaluation (Global MMOG/LE) is an established industry standard that provides a unified assessment procedure for evaluating automotive logistics suppliers. The tool enables OEMs and suppliers to assess the logistical performance capabilities of the (sub)suppliers and the internal processes. It focuses on the following aspects: • Unified evaluation of supply chain management, for both internal and external use • Definition of supply chain management components to support continual improvement and enhance supplier performance • Basis for benchmarking and identifying best-practice criteria This training provides an overview of GMMOG/LE including its objectives and benefits; it explains how to prepare for a supplier evaluation, plan the evaluation, analyze the results and draw up an action plan. TARGET AUDIENCE The training is aimed at: - Logisticians - Purchasers - Managers, employees in supplier management/supplier integration OBJECTIVES - Ensure you understand the structure of Global MMOG/LE - Ensure you know the Global MMOG/LE criteria for assessing suppliers - Apply the tool and know which features should be included in a supplier evaluation process. - Analyze results from the Global MMOG/LE, draw up effective action plans and know how to apply the Global MMOG/LE tool correctly. CONCEPT AND METHODOLOGY Alternating lectures and interactive individual and group exercises, plus a series of case studies, each building on the prior, help participants transfer the lessons learned to their professional practice. Special attention is paid to options for sharing experiences. PREREQUISITES FOR ATTENDANCE There are no special requirements for attending this training. CERTIFICATE At the end of this training course, participants will receive a certificate of attendance. It is also possible to sit a test after the training. After passing the test, the participants will receive the respective certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates

VDA Global MMOG/LE ID960 BACKGROUND AND TOPICS The Global Materials Management Operations Guideline / Logistics Evaluation (Global MMOG/LE) is an established industry standard that provides a unified assessment procedure for evaluating automotive logistics suppliers. The tool enables OEMs and suppliers to assess the logistical performance capabilities of the (sub)suppliers and the internal processes. It focuses on the following aspects: • Unified evaluation of supply chain management, for both internal and external use • Definition of supply chain management components to support continual improvement and enhance supplier performance • Basis for benchmarking and identifying best-practice criteria This training provides an overview of GMMOG/LE including its objectives and benefits; it explains how to prepare for a supplier evaluation, plan the evaluation, analyze the results and draw up an action plan. TARGET AUDIENCE The training is aimed at: - Logisticians - Purchasers - Managers, employees in supplier management/supplier integration OBJECTIVES - Ensure you understand the structure of Global MMOG/LE - Ensure you know the Global MMOG/LE criteria for assessing suppliers - Apply the tool and know which features should be included in a supplier evaluation process. - Analyze results from the Global MMOG/LE, draw up effective action plans and know how to apply the Global MMOG/LE tool correctly. CONCEPT AND METHODOLOGY Alternating lectures and interactive individual and group exercises, plus a series of case studies, each building on the prior, help participants transfer the lessons learned to their professional practice. Special attention is paid to options for sharing experiences. PREREQUISITES FOR ATTENDANCE There are no special requirements for attending this training. CERTIFICATE At the end of this training course, participants will receive a certificate of attendance. It is also possible to sit a test after the training. After passing the test, the participants will receive the respective certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates