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AIAG+VDA Harmonized FMEA Basic Training ID442 BACKGROUND AND TOPICS: Suppliers delivering their products to European and North Ame­rican manufacturers (OEM) are obliged to evaluate the FMEA, based on the VDA and AIAG FMEA manuals. Occasionally, this has led to an increase in the complexity of product development and improvement for suppliers. Joint requirements and expec­tations for FMEA now enable suppliers to design a coherent process for FMEA that meets the needs and expectations of their respective customers. TARGET AUDIENCE: Beginners and prospective users of this method from product and process development, testing, logistics, manufacturing, inspection planning, maintenance and quality. OBJECTIVES: The objective of this workshop is to teach the basics of FMEA and to give practical tips for application. CONCEPT AND METHODS: Before the workshop, an online quiz, for which some excerpts from the FMEA manual are provided, determines the partici­pants' level of knowledge. Then follows the classroom workshop with integrated individual tasks and group exercises, supported by the instructor's special expertise. Eight weeks later, there is a final webinar in which the participants communicate with each other, exchange experiences and ask questions. PREREQUISITES FOR ATTENDANCE: There are no prerequisites for attending this training. CERTIFICATE OF QUALIFICATION: After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIALS: AIAG & VDA - Failure Mode and Effects Analysis, FMEA Handbook (1st Edition 2019) (not included in course fee) DURATION: 4 half-days CLASS SIZE: Up to 12 delegates

ID632 VDA Field Failure Analysis for Users BACKGROUND AND TOPICS Despite increased efforts in development and production processes aiming to provide customers with mature, robust and conforming products, deviations from the expected state can occur when used in the field. Depending on the type of complaint, the potentially nonconforming parts or automotive components are exchanged and can be requested for analysis by the manufacturer (OEM) or by the supplier via the OEM. The VDA Volume Field Failure Analysis provides a comprehensive approach to identifying causes and was thoroughly revised in 2018. This two-day training presents the contents of the current standard for implementation in the participants’ organisation. TARGET AUDIENCE Personnel from purchasing, design and development, production, warranty, quality assurance and sales in the automotive and supplier industry, who implement and further develop the field failure analysis process. OBJECTIVES The focus is on teaching expert knowledge and competence to implement the field failure analysis method in one’s work environment. The sequence of the field failure analysis process, concept and part analysis are of special interest. The participants acquire knowledge about the NTF process, special processes and the problem-solving process. In addition, planning the whole field failure analysis process and organisational activities to implement and anchor the process in one’s organisation are dealt with. CONCEPT AND METHODS During this training, technical lectures and exercises alternate to support the transfer of the topics into the participants’ work environment, focusing on exchanging experiences between participants and the trainer. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume - Field Failure Analysis & Audit Standard - not included in course fee. DURATION 4 half days CLASS SIZE Up to 12 delegates

You will understand that training is a process where skills, knowledge, and attitudes are applied uniquely. Our Train-The-Trainer workshop will provide you with the skills to help you deliver engaging and compelling workshops. Skills such as facilitating, needs analyses, and managing tough topics will give you what you require to become a trainer. Module One: Getting Started Module Two: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations for Each Module Three: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Four: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B A Take-Home Template Module Five: Choosing Activities Types of Activities Creating a Tickle Trunk What To Do When Games Go Wrong Module Six: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting up the Physical Location Module Seven: Getting off on the Right Foot Greeting Participants Being Prepared Using Icebreakers Module Eight: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Gauging When It's Time For A Break Module Nine: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Post-It Notes Module Ten: Dealing with Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Eleven: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing with Sensitive Issues in the Workshop Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)