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By identifying prospective managers early and identifying a clear management track, your company will prosper and thrive with a solid development structure. Becoming a new manager can seem like a daunting and challenging task. To overcome these hurdles create an environment where employees know what is expected of them. With our How to Develop New Managers course you will gain the support, best practices, and knowledge. This workshop will help your company develop well-rounded, fair, and confident managers. By identifying early you will be able to groom prospective candidates and provide the best chance for success. Module One: Getting Started Module Two: Managers are Made, Not Born Managers Must be Developed Management Skills Can be Learned Managers Learn by Being Managed Well Create a Management Track Module Three: Create a Management Track Clearly Define Roles and Competencies Provide Tools Identify Candidates Early Clearly Define Management Track Module Four: Define and Build Competencies Clearly Define Competencies Needed Identify Strengths Identify Development Areas Provide Development Opportunities Module Five: Managers Learn by Being Managed Well Pair New Managers with Mentors Reward Effective Managers Emulate Effective Managers Create/Document Best Practices Module Six: Provide Tools Provide Manuals or Policy Documents Empower New Managers Provide Support Provide Training and Development Opportunities Module Seven: Provide Support Encourage Peer Networking Establish Resource People Encourage Mentor Relationships Establish Regular Check-ins Module Eight: Identify Strong Candidates Early Development Begins Early Identify Candidates Early Identify Candidates Through Evaluations Develop Those with Management Goals Module Nine: Clearly Define the Management Track Make the Path to Management Clear Serves as a Guidepost Ensures Quality Training/Support Succession Planning and Change Management Module Ten: Empower New Managers Decision Making Asking for Help Support, Don't Micromanage Continuous Growth and Development Module Eleven: Provide Growth Opportunities Provide Continuous Growth Opportunities Create a Development Plan Provide Regular Feedback Encourage Mentoring Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

ID430 Electrical Overstress in the Automotive Industry Dealing with semiconductor devices showing a signature of electrical overstress OVERVIEW The VDA volume EOS in the automotive industry provides a way to handle failures that show signs of electronic overload. In this one-day training, you will acquire specialist knowledge in order to work on structured EOS complaints in all their facets. Here, the processes of cooperation and problem solving between OEMs, suppliers and semiconductor manufacturers are discussed and recommendations for action are given. The focus is on communicating the relevance and dimension of the topic of EOS, its causes and its fault appearance. OBJECTIVES You will be familiar with the difference between individual cases and frequent occurrences. You will know about the challenges and limitations of solving an individual case. You will know how to handle EIPD cases and be able to describe the associated processes, communication channels and escalation paths. You will be familiar with the differences between special case EIPD and EOS. You will be able to process concrete case studies on EIPD and causes of errors in the life cycle in a technically correct manner. You will be familiar with the questionnaire as a means of communication, know where the information comes from or why it is important, and be able to evaluate it in terms of meaningfulness. You will be able to classify EOS in the VDA process landscape (8D, field failure analysis, etc.). You will be able to describe the responsibilities and roles in EOS. CONCEPT & METHODS The training alternates between technical presentations and group work. Group work supports the transfer of what has been learned into your own working practice. Special emphasis is placed on opportunities to exchange experiences. TARGET AUDIENCE Employees from quality management, development, complaints processing and production. Employees who are involved in problem-solving processes. Executives in quality management, development, complaints processing and production who want to strengthen their organization with specialist knowledge on the subject of EOS. PREREQUISITES None CERTIFICATE OF ATTENDANCE At the end of the training, you will receive a certificate of attendance. ACCOMPANYING MATERIAL VDA Volume “EOS in the Automotive Industry” (not included) DURATION 1 full day or 2 half-days CLASS SIZE Up to 12 delegates

Agile Project Management PM100AGILE - A Practical Methodology For Industry OVERVIEW This training course provides an essential introduction to Agile methodologies, focusing on principles, frameworks, and practical applications. Participants will comprehensively understand Agile values, principles, and frameworks such as Scrum and Kanban. Through interactive sessions, they will learn how to implement Agile practices effectively, navigate project management paradigms, and optimize team performance. TARGET AUDIENCE Project managers, team leaders, product owners, business analysts, software developers, and anyone involved in the planning, execution, or management of projects. Additionally, professionals seeking to enhance their understanding of Agile methodologies and those considering adopting Agile practices in their projects would benefit greatly from attending this course. Whether they are new to Agile or seeking to deepen their knowledge and skills, participants will gain valuable insights and practical tools to implement Agile practices and optimize team performance effectively. TRAINING CONTENT Topics include: Understanding the Agile Manifesto Comparing Agile with Waterfall Exploring Lean Principles in Agile Mastering Scrum roles and ceremonies Measuring progress with performance metrics Mitigating risks Identifying Scrum anti-patterns COURSE PRE-REQUISITES Prior knowledge of project management concepts or experience working on projects in any capacity would be an advantage. DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

Lean Six Sigma Basics - DMAIC C203LSS OVERVIEW The Six Sigma methodology is a set of techniques and tools for process improvement, widely used in manufacturing and business processes. Developed by Motorola in the 1980s and popularized by General Electric, Six Sigma aims to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability. In this course, you will be introduced to DMAIC, a methodology within Six Sigma. DMAIC (Define, Measure, Analyse, Improve, Control) focuses on improving quality by identifying and removing causes of defects and minimizing variability in manufacturing and business processes. Together with the theory, exercises help to work out and discuss important points to consider in practical implementation. TARGET AUDIENCE - Project Managers - Process Engineers - Operators and Supervisors (anyone exposed to risk-based thinking in a production facility) - Anyone involved in a multi-disciplinary team (including the launch team) project approach- - Quality Team Members - Production Team Members TRAINING CONTENT - The Need for an SSGB Roadmap - DMAIC Methodology (Define, Measure, Analyse, Improve, Control) - Get Your Winning Attitude! - Coaching Session Guidelines COURSE PRE-REQUISITES None DURATION 1 full day or 2 half-days CLASS SIZE Up to 16 delegates

Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our Team Building Through Chemistry workshop, you will discover the specifics of how building a team through chemistry will lead to success. It is not enough to have a group of people just work on a project. They need to connect and utilize each others’ strengths through team chemistry. Module One: Getting Started Module Two: Understanding Teams What Is the Definition of a Team? How Do People Feel about Being on Teams? Why Do Teams Fall Apart? Examples of Successful Teams Module Three: Team Development Model Forming Norming Storming Performing Module Four: Chemistry in Teams What Is Chemistry? Factors that Influence Chemistry Examples Roles of Leadership Module Five: Diversity Advantages Complexity Conflicts Encourage Individuality Module Six: Vision and Goals Creating Vision Shared Vision SMART Goals Collaboration Module Seven: Roles Establishing Roles Taking Making Avoid Power Struggles Module Eight: Leadership Functions Set the Tone Conflict Management Direct, Don’t Order Encourage Module Nine: Develop Cohesion Sense of Exclusivity Connect Beyond Work Outside Competition Focus on Consensus Module Ten: Build Relationships Respect Empathy Open Communication Share Credit Module Eleven: Direction of Team Charter Task Orientation Monitor Performance Feedback Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

General Motors - Customer-Specific Requirements for IATF 16949 CSR100GM DURATION 1 full day or 2 half-days CLASS SIZE Up to 16 delegates

ISO 27001:2022 Information Security Management System ISO27001P OVERVIEW Information security is critically important to your company and all interested parties. This course explains the ISO 27001 standard and its requirements, allowing you to effectively manage your information security management system (ISMS) considering the confidentiality, integrity, and availability of your information. TARGET AUDIENCE - Management - Management representatives (ISO 27001) - IT Managers - System managers - Information security officers TRAINING CONTENT - Understanding the requirements of an ISMS - Benefits of an ISMS - Identify key concepts and principals - Manage risk and drive continual improvement - Evaluate how to apply concepts and principles for ISO 9001 to existing processes - Understanding all clauses within the standard COURSE PRE-REQUISITES None DURATION 5 half days CLASS SIZE Up to 16 delegates

Women’s leadership is a powerful force for positive change, with female leaders offering unique skills and perspectives essential for a more equitable society. Despite advancements, women still face challenges such as gender stereotypes, bias, and underrepresentation. Recognizing women’s leadership is not just a matter of justice but a critical step toward a more inclusive world. Women today are breaking barriers and shattering glass ceilings. The Leadership Development for Women workshop provides tools to navigate challenges, gain confidence, and inspire leaders. You will also learn about networking and mentoring to help others realize their leadership potential. Empowering women leaders fosters equity and fuels business growth and innovation. Module One: Getting Started Module Two: Leading With Purpose Women in Business The Importance of Female Voices Inclusive Leadership Qualities of Successful Leaders Achieving Gender Equity Module Three: The Value of Women’s Leadership Mentors and Role-Models Diversity of Experience and Thought Collaboration Empathy and Inclusivity Enhanced Reputation Module Four: Gender-Based Barriers Promotion and Pay Gaps Underrepresentation in Leadership Work-life Balance Imposter Syndrome Access to Resources Module Five: Addressing Bias Against Women Unconscious Bias Microaggressions Stereotyping Harassment Discrimination Module Six: Gaining Confidence to Lead Building on Strengths Practicing Self-Care Seeking Out Opportunities Reframing Setbacks Visualizing Success Module Seven: Creating Organizational Change The Promotion of Equity Negotiation Strategies Female Leadership Programs Mentorship and Sponsorship Demonstrating Through Action Module Eight: Leadership Networking The Benefits of Networking A Lack of Networking Communicating Your Leadership Vision Creating Resilient Networks Social Networking Module Nine: Developing a Leadership Style Establishing a Personal Brand Impactful Communication Using Emotional Intelligence Building Assertiveness Strategic Thinking Module Ten: Managing Time and Priorities The Importance of Time Management Setting Goals and Priorities Planning and Scheduling Delegating Tasks Effectively Managing Your Energy Module Eleven: Empowering Others Advocacy and Support Recruiting Women Leading By Example Empowerment Through Teamwork Celebrating Successes Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

ID318 VDA 6.5 Product Auditor Qualification BACKGROUND AND TOPICS Product audits are an especially important method to ensure product quality in the automotive industry. VDA 6.5 is a guideline for managing product audit programmes that allows organisations to develop a classification scheme adapted to their products. With a VDA 6.5 product audit, you can identify customer wishes, review products in this respect, and initiate potential improvement actions. This makes VDA 6.5 an efficient tool to further develop the QM system and products of an organisation. Well-qualified auditors are necessary for the implementation. In this training they can acquire specific expertise. TARGET AUDIENCE This training is for personnel who plan or conduct product audits. OBJECTIVES In this one-day training, participants are acquainted with the structure of audit programmes and the sequence of a product audit – from planning and conducting to the follow-up, reporting and correction actions to be implemented. Methods are presented for identifying possible risks and product improvements to sustainably reduce the complaints ratio. CONCEPTS AND METHODS During the training, technical lectures, discussions and exchange of experience alternate. PREREQUISITES FOR ATTENDANCE Participants should already be familiar with product audits. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume 6.5 - Quality Management, Product Audit Publication - not included in course fee. DURATION 2 half days CLASS SIZE Up to 12 delegates

Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this workshop. The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give you an understanding of how change is implemented and some tools for managing your reactions to change. Module One: Getting Started Module Two: Preparing for Change Defining Your Strategy Building the Team Module Three: Identifying the WIIFM What's In It For Me? Building Support Module Four: Understanding Change on an Individual Level Clearing Programming Processing Module Five: Leading and Managing the Change Preparing and Planning Delegating Keeping the Lines of Communication Open Coping with Pushback Module Six: Gaining Support Gathering Data Addressing Concerns and Issues Evaluating and Adapting Module Seven: Making it All Worthwhile Leading Status Meetings Celebrating Successes Sharing the Results and Benefits Module Eight: Using Appreciative Inquiry The Four Stages The Purpose of AI Examples and Case Studies Module Nine: Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing it All Together Module Ten: Building Resiliency What is Resiliency? Why is it Important? Five Easy Steps for the Leader and the Individual Module Eleven: Building Flexibility What is Flexibility? Why is it Important? Five Easy Steps for the Leader and the Individual Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Public Speaking and Personal Branding | Power Skills | Personal Development | Brasov, Romania (Limba Romana) 2 Full Day In-Person Workshop with Dan Kulcsar – Psychologist by trade, Business Developer, 15+ years in producing and presenting Live Events/Radio/TV Shows. Human beings typically experience many fears in life - from the physical, like small spaces, spiders and heights, to the more emotional, like driving alone at night on a back road. You've probably heard others, or even yourself, say things like, "I know my limits, and my fears are personal so they don’t affect my professional life!" However, here's the secret: that's just not true! Our fears can significantly interfere with our professional performance, particularly when it comes to speaking in front of a crowd if it's not typically in your nature to do so... In this workshop, we will work together to overcome this fear and become more comfortable with public speaking. Mastering this skill can greatly boost your confidence and provide substantial benefits for your career. It will equip you with essential public speaking skills, including detailed information on how to create an engaging presentation and deliver it with impact. Additionally, we will combine public speaking skills with personal branding. Whilst we often think of branding in terms of organizations, it's important to recognize that successful brands are built by individuals! People who are aware of their personal brand and consistently work to build and enhance it understanding that how you are perceived is crucial. We will explore how to effectively share your vision and passion with others, and leverage social media to shape and influence how others see you. Public Speaking Modules: • Identifying Your Audience • Creating a Basic Outline • Organizing the Program • Fleshing It Out • Putting It All Together • Being Prepared • Overcoming Nervousness • Delivering Your Speech • Questions and Answers Personal Branding Modules: • Defining Yourself • Controlling and Developing Your Image • Personal and Professional Influences • Sharpening Your Brand • Appearance Matters • Social Media • Brand Management During a Crisis • Branding Personality Traits * Participants will receive a Certificate of Attendance

The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers enter the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least. The Generation Gaps workshop will help you understand the various generations present at work. Both the young and older workers will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker. Module One: Getting Started Module Two: History What Generations Exist in the Workplace What Defines a Generation? What Does This Mean in Our Workplace? Module Three: Traditionalist Their Background Their Characters Their Working Style Module Four: Baby Boomers Their Background Their Characters Their Working Style Module Five: Generation X's Their Background Their Characters Their Working Style Module Six: Generation Y's (Millennial) Their Background Their Characters Their Working Style Module Seven: Differentiations Between Generations Background Attitude Working Style Life Experience Module Eight: Finding Common Ground Adopting A Communication Style Creating An Affinity Group Sharing Knowledge Module Nine: Conflict Management (I) Younger Bosses Managing Older Workers Avoid Turnover with a Retention Plan Breaking Down the Stereotypes Module Ten: Conflict Management (II) Embrace The Hot Zone Treat Each Other As A Peer Create a Succession Plan Module Eleven: The Power of 4 Benefits of Generation Gaps How to Learn From Each Other Embracing the Unfamiliar Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)