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ID602 VDA MLA - Maturity Level Assurance for New Parts BACKGROUND AND TOPICS Implementing the VDA standard of Maturity Level Assurance for New Parts aims to attain sustainable improvement of the quality of supplied parts. With this method, a process-accompanying assurance of product maturity is achieved at the start of production: projects are segmented, assessed early on and corrected. Furthermore, a unified concept is provided for cooperation and communication in complex product engineering projects involving many participants in the supply chain. Implementing this standard in the automotive and supplier industries requires knowledge and competence in various functions of organisations. This two-day training teaches the requisite expert knowledge. TARGET AUDIENCE QA personnel, product managers, project managers in product development, product planners, managers and spokespersons of cross-functional and cross-organisational development teams, persons responsible for components, the suppliers’ customer team and project leaders, and key account managers. OBJECTIVES This training imparts knowledge about maturity-level methods (assessment, contents, control and report systematics) that are necessary for maturity-level regulatory processes in the product engineering process. It also goes into details of the initial situation and history as well as methods and the basics of maturity level assurance. Furthermore, the measurement criteria are worked out in detail in workshop mode. Additionally, successful and negative examples from organisations are presented and studied. The roles of the participants are explained at the round table ”opportunities for cooperation”. CONCEPT AND METHODS During this training, technical lectures and group exercises alternate to support the transfer of the topics into the participants’ work environment, focusing on exchanging experiences between participants and the trainer. PREREQUISITES FOR ATTENDANCE Basic knowledge of project work, product engineering process (PEP) and/or parts/components qualification. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume Maturity Level Assurance for New Parts - not included in course fee DURATION 2 half-days CLASS SIZE Up to 12 delegates

ID602 VDA MLA - Maturity Level Assurance for New Parts BACKGROUND AND TOPICS Implementing the VDA standard of Maturity Level Assurance for New Parts aims to attain sustainable improvement of the quality of supplied parts. With this method, a process-accompanying assurance of product maturity is achieved at the start of production: projects are segmented, assessed early on and corrected. Furthermore, a unified concept is provided for cooperation and communication in complex product engineering projects involving many participants in the supply chain. Implementing this standard in the automotive and supplier industries requires knowledge and competence in various functions of organisations. This two-day training teaches the requisite expert knowledge. TARGET AUDIENCE QA personnel, product managers, project managers in product development, product planners, managers and spokespersons of cross-functional and cross-organisational development teams, persons responsible for components, the suppliers’ customer team and project leaders, and key account managers. OBJECTIVES This training imparts knowledge about maturity-level methods (assessment, contents, control and report systematics) that are necessary for maturity-level regulatory processes in the product engineering process. It also goes into details of the initial situation and history as well as methods and the basics of maturity level assurance. Furthermore, the measurement criteria are worked out in detail in workshop mode. Additionally, successful and negative examples from organisations are presented and studied. The roles of the participants are explained at the round table ”opportunities for cooperation”. CONCEPT AND METHODS During this training, technical lectures and group exercises alternate to support the transfer of the topics into the participants’ work environment, focusing on exchanging experiences between participants and the trainer. PREREQUISITES FOR ATTENDANCE Basic knowledge of project work, product engineering process (PEP) and/or parts/components qualification. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume Maturity Level Assurance for New Parts - not included in course fee DURATION 2 half-days CLASS SIZE Up to 12 delegates

ID602 VDA MLA - Maturity Level Assurance for New Parts BACKGROUND AND TOPICS Implementing the VDA standard of Maturity Level Assurance for New Parts aims to attain sustainable improvement of the quality of supplied parts. With this method, a process-accompanying assurance of product maturity is achieved at the start of production: projects are segmented, assessed early on and corrected. Furthermore, a unified concept is provided for cooperation and communication in complex product engineering projects involving many participants in the supply chain. Implementing this standard in the automotive and supplier industries requires knowledge and competence in various functions of organisations. This two-day training teaches the requisite expert knowledge. TARGET AUDIENCE QA personnel, product managers, project managers in product development, product planners, managers and spokespersons of cross-functional and cross-organisational development teams, persons responsible for components, the suppliers’ customer team and project leaders, and key account managers. OBJECTIVES This training imparts knowledge about maturity-level methods (assessment, contents, control and report systematics) that are necessary for maturity-level regulatory processes in the product engineering process. It also goes into details of the initial situation and history as well as methods and the basics of maturity level assurance. Furthermore, the measurement criteria are worked out in detail in workshop mode. Additionally, successful and negative examples from organisations are presented and studied. The roles of the participants are explained at the round table ”opportunities for cooperation”. CONCEPT AND METHODS During this training, technical lectures and group exercises alternate to support the transfer of the topics into the participants’ work environment, focusing on exchanging experiences between participants and the trainer. PREREQUISITES FOR ATTENDANCE Basic knowledge of project work, product engineering process (PEP) and/or parts/components qualification. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume Maturity Level Assurance for New Parts - not included in course fee DURATION 2 half-days CLASS SIZE Up to 12 delegates

ID381 VDA 6.3:2023 Qualified Process Auditor CONTENT This training provides you with the basics for performing process audits according to VDA 6.3, considering the process-oriented approach and customer-specific requirements for comprehensive application in the automotive industry. OBJECTIVES - Become familiar with the general requirements and fundamental principles of VDA 6.3. - Know how to use and perform risk analysis technically correctly. - Apply the questionnaire in practice using the process elements (P1–P7). - Identify the relevant risks using the process audit, to point out potentials and ensure a reliable evaluation. - Obtain and explain a comparable result based on the evaluation system. - Carry out process audits both internally and on the premises of your suppliers independently and in a technically correct manner. CONCEPT & METHODS This training alternates between technical presentations, practical exercises, and case studies to support the transfer of what has been learned into your working practice. Special emphasis is placed on opportunities to exchange experiences. SUPPLEMENTARY MATERIAL - VDA Volume 6.3:2023 - not included in the course fee - VDA 6.3 Analysis Tool - not included in the course fee TARGET AUDIENCE - Employees from QM departments who perform process audits in their own organization (internally) - Employees from QM departments who perform process audits in the supply chain (externally) - External auditors (deployed as service providers) PREREQUISITES Internal Process Auditor - Minimum 3-day auditor qualification based on DIN EN ISO 19011 - Passing the Automotive Core Tools quiz, OR ACT Qualification (ID 415:2021 or ID 417:2019) OR minimum 2-day ACT training course + passing the ACT Quiz - 3 years of professional experience, at least 1 year in quality management Supplier Process Auditor - As per Internal Process Auditor - PLUS ADDITIONAL EXPERIENCE - Evidence of 5 years of professional experience, at least 2 years in quality management CERTIFICATE OF QUALIFICATION After passing the knowledge test (multiple choice test) you will receive a Certificate of Qualification DURATION 4 full days CLASS SIZE Up to 12 delegates

Unlock the Power of Relationship-Driven Sales In today’s competitive market, success is no longer about quick transactions. The real game-changer? Building strong, lasting relationships with your prospects and customers. Join us for a 2-day interactive workshop: 📌 Relationship Management in Sales What you’ll gain: A deeper understanding of why relationships outperform transactions; Practical tools to nurture trust and long-term partnerships; Strategies to shift from selling to customers to growing with them and from selling single products/services to support and resolve problems; Strategies to build long term relationships; Target: If you are a sales professional, a business leader, entrepreneur or you are just a relationship passionate this workshop will sharpen your mindset and skills to thrive in a relationship-driven world. Don’t just sell. Connect. Engage. Grow. Reserve your spot today and start transforming your sales approach! * Participants will receive a Certificate of Attendance

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates