BMW - Customer-Specific Requirements for IATF 16949 CSR100BMW DURATION 1 full day or 2 half-days CLASS SIZE Up to 16 delegates

Core Tools I (APQP & Control Plan, PPAP, FMEA) Compact CT100C OVERVIEW Successful project work requires knowledge of planning processes and methods and an understanding of the interrelation between the methods. This training shows how the issues in individual phases of automotive projects are designed, how specific deployment of methods supports the achievement of planned results and how the methods are deployed correctly and efficiently. The theoretically and methodically correct approach is presented. Exercises help to work out and discuss important points to consider in practical implementation. The first part of the three-part training programme deals with project management in the concept phase and product and process design and development. TARGET AUDIENCE All personnel in project teams for product and process design and development, especially from planning, preproduction, test and inspection planning and quality. TRAINING CONTENT - APQP phase plan - APQP & Project Management - Customer-Specific Requirements during APQP - Process FMEA - Purpose and contents of Control Plan and correlation to Process FMEA - PPAP Production Part Approval Process - Practical exercises for the various methods PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 3 full days or 5 half-days CLASS SIZE Up to 16 delegates

ISO 14001:2015 Occupational Health & Safety Management System ISO45001P OVERVIEW ISO 45001 is an international standard for occupational health and safety management systems. It provides a framework to improve employee safety, reduce workplace risks, and create better, safer working conditions. This standard helps organizations proactively enhance their health and safety performance by identifying and controlling potential hazards, reducing accidents, and ensuring compliance with legal and regulatory requirements. Implementing ISO 45001 demonstrates a company's commitment to protecting its workforce and can lead to improved organizational resilience and productivity. TARGET AUDIENCE Managers, Supervisors, and anyone involved in ensuring the safety of employees within an organization TRAINING CONTENT - The history and purpose of ISO 45001:2018 - The structure and benefits of ISO 45001:2018 - The verbs used in ISO 45001:2018 - Clauses 1 - 10 of ISO 45001:2018 COURSE PRE-REQUISITES None DURATION 4 half days CLASS SIZE Up to 16 delegates

You will be more efficient at your job, make fewer mistakes, and be more productive overall. Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work. Our workshop will help you reach your personal and in turn company goals. You will gain valuable insight and strategies into what it takes to be more attentive and vigilant. Module One: Getting Started Module Two: Introduction to Attention Management What Is Attention Management? Stop Thinking and Pay Attention! What Is Mushin? What is Xin Yi (Heart Minded)? Module Three: Types of Attention Focused Attention Sustained Attention Selective Attention Alternating Attention Attention CEO Attentional Blink Module Four: Strategies for Goal Setting Listening to Your Emotions Prioritizing Re-Gating Module Five: Meditation Beta Alpha Theta Delta Gamma Module Six: Training Your Attention Mushin Meditation Focus Execute Visualization Module Seven: Attention Zones Model Reactive Zone Proactive Zone Distracted Zone Wasteful Zone Module Eight: SMART Goals The Three P's The SMART Way Prioritizing Evaluating and Adapting Module Nine: Keeping Yourself Focused The One Minute Rule The Five-Minute Rule What to Do When You Feel Overwhelmed Module Ten: Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog Module Eleven: Prioritizing Your Time The 80/20 Rule The Urgent / Important Matrix Being Assertive Creating a Productivity Journal The Glass Jar: Rocks, Pebbles, Sand and Water Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

By identifying prospective managers early and identifying a clear management track, your company will prosper and thrive with a solid development structure. Becoming a new manager can seem like a daunting and challenging task. To overcome these hurdles create an environment where employees know what is expected of them. With our How to Develop New Managers course you will gain the support, best practices, and knowledge. This workshop will help your company develop well-rounded, fair, and confident managers. By identifying early you will be able to groom prospective candidates and provide the best chance for success. Module One: Getting Started Module Two: Managers are Made, Not Born Managers Must be Developed Management Skills Can be Learned Managers Learn by Being Managed Well Create a Management Track Module Three: Create a Management Track Clearly Define Roles and Competencies Provide Tools Identify Candidates Early Clearly Define Management Track Module Four: Define and Build Competencies Clearly Define Competencies Needed Identify Strengths Identify Development Areas Provide Development Opportunities Module Five: Managers Learn by Being Managed Well Pair New Managers with Mentors Reward Effective Managers Emulate Effective Managers Create/Document Best Practices Module Six: Provide Tools Provide Manuals or Policy Documents Empower New Managers Provide Support Provide Training and Development Opportunities Module Seven: Provide Support Encourage Peer Networking Establish Resource People Encourage Mentor Relationships Establish Regular Check-ins Module Eight: Identify Strong Candidates Early Development Begins Early Identify Candidates Early Identify Candidates Through Evaluations Develop Those with Management Goals Module Nine: Clearly Define the Management Track Make the Path to Management Clear Serves as a Guidepost Ensures Quality Training/Support Succession Planning and Change Management Module Ten: Empower New Managers Decision Making Asking for Help Support, Don't Micromanage Continuous Growth and Development Module Eleven: Provide Growth Opportunities Provide Continuous Growth Opportunities Create a Development Plan Provide Regular Feedback Encourage Mentoring Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

ID430 Electrical Overstress in the Automotive Industry Dealing with semiconductor devices showing a signature of electrical overstress OVERVIEW The VDA volume EOS in the automotive industry provides a way to handle failures that show signs of electronic overload. In this one-day training, you will acquire specialist knowledge in order to work on structured EOS complaints in all their facets. Here, the processes of cooperation and problem solving between OEMs, suppliers and semiconductor manufacturers are discussed and recommendations for action are given. The focus is on communicating the relevance and dimension of the topic of EOS, its causes and its fault appearance. OBJECTIVES You will be familiar with the difference between individual cases and frequent occurrences. You will know about the challenges and limitations of solving an individual case. You will know how to handle EIPD cases and be able to describe the associated processes, communication channels and escalation paths. You will be familiar with the differences between special case EIPD and EOS. You will be able to process concrete case studies on EIPD and causes of errors in the life cycle in a technically correct manner. You will be familiar with the questionnaire as a means of communication, know where the information comes from or why it is important, and be able to evaluate it in terms of meaningfulness. You will be able to classify EOS in the VDA process landscape (8D, field failure analysis, etc.). You will be able to describe the responsibilities and roles in EOS. CONCEPT & METHODS The training alternates between technical presentations and group work. Group work supports the transfer of what has been learned into your own working practice. Special emphasis is placed on opportunities to exchange experiences. TARGET AUDIENCE Employees from quality management, development, complaints processing and production. Employees who are involved in problem-solving processes. Executives in quality management, development, complaints processing and production who want to strengthen their organization with specialist knowledge on the subject of EOS. PREREQUISITES None CERTIFICATE OF ATTENDANCE At the end of the training, you will receive a certificate of attendance. ACCOMPANYING MATERIAL VDA Volume “EOS in the Automotive Industry” (not included) DURATION 1 full day or 2 half-days CLASS SIZE Up to 12 delegates

APQP & Control Plan CT101APQP OVERVIEW Advanced Product Quality Planning (APQP) is a structured process aimed at ensuring the quality of a product throughout its development cycle. It is widely used in the automotive industry but can be applied to any manufacturing process. APQP provides a framework for integrating quality into the design, development, and production stages, helping to meet customer requirements and ensuring that products are delivered on time and within budget. This training uses an approach that includes theory and practice to ensure a clear understanding and allow opportunities to work out and discuss important points to consider in practical implementation. TARGET AUDIENCE All personnel in project teams for product and process design and development, especially from the areas of planning, preproduction, test and inspection planning and quality. TRAINING CONTENT - What is APQP? - Success factors for APQP - Overview of AIAG Third Edition (March 2024) - Fundamentals of Product Quality Planning - APQP Phases & Activities - Control Plan 1st Edition (March 2024) - APQP & Standards correlation COURSE PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

Every organization is responsible for ensuring cybersecurity. Protecting its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity. With our Cyber Security workshop, you will understand the different types of malware and security breaches, and develop effective prevention methods that will increase overall security. You will also understand the basic concepts associated with cybersecurity and what a company needs to stay secure. Module One: Getting Started Module Two: Cyber Security Fundamentals What is Cyberspace? What is Cyber security? Why is Cyber Security Important? What is a Hacker? Module Three: Types of Malware Worms Viruses Spyware Trojans Module Four: Cyber Security Breaches Phishing Identity Theft Harassment Cyberstalking Module Five: Types of Cyber Attacks Password Attacks Denial of Service Attacks Passive Attack Penetration Testing Module Six: Prevention Tips Craft a Strong Password Two-Step Verification Download Attachments with Care Question Legitimacy of Websites Module Seven: Mobile Protection No Credit Card Numbers Place Lock on Phone Don’t Save Passwords No Personalized Contacts Listed Module Eight: Social Network Security Don’t Reveal Location Keep Birthdate Hidden Have Private Profile Don’t Link Accounts Module Nine: Prevention Software Firewalls Virtual Private Networks Anti-Virus & Anti-Spyware Routine Updates Module Ten: Critical Cyber Threats Critical Cyber Threats Cyber terrorism Cyber warfare Cyber espionage Module Eleven: Defense Against Hackers Cryptography Digital Forensics Intrusion Detection Legal Recourse Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this workshop. The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give you an understanding of how change is implemented and some tools for managing your reactions to change. Module One: Getting Started Module Two: Preparing for Change Defining Your Strategy Building the Team Module Three: Identifying the WIIFM What's In It For Me? Building Support Module Four: Understanding Change on an Individual Level Clearing Programming Processing Module Five: Leading and Managing the Change Preparing and Planning Delegating Keeping the Lines of Communication Open Coping with Pushback Module Six: Gaining Support Gathering Data Addressing Concerns and Issues Evaluating and Adapting Module Seven: Making it All Worthwhile Leading Status Meetings Celebrating Successes Sharing the Results and Benefits Module Eight: Using Appreciative Inquiry The Four Stages The Purpose of AI Examples and Case Studies Module Nine: Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing it All Together Module Ten: Building Resiliency What is Resiliency? Why is it Important? Five Easy Steps for the Leader and the Individual Module Eleven: Building Flexibility What is Flexibility? Why is it Important? Five Easy Steps for the Leader and the Individual Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)

ISO 14001:2026 Environmental Management ISO14001P OVERVIEW Businesses are increasingly recognizing the environmental implications of their operations and services. The ISO 14001 framework is a comprehensive solution that allows you to cut waste, prevent pollution, and increase operating efficiency. This course covers all the accepted principles of the environmental standard and the methodology for implementing and managing the environmental management system within an organization. It contains everything you need to know about an EMS and how organizations can get optimal benefits, improve loss prevention, reduce risk, and improve efficiency. TARGET AUDIENCE - Product & Process Engineers - Maintenance Engineers - Managers, Supervisors, and Consultants who will be part of an EMS Implementation Team - Anyone involved in the implementation, maintenance, supervision, or auditing of an ISO 14001 EMS TRAINING CONTENT - Understanding the requirements of an EMS - Implement systems based on ISO 14001 - Understanding the benefits of an EMS (Organisation & Stakeholders) - Understand the requirements of the ISO 14001 standard - Manage environmental risk and drive continual improvement - Apply Plan-Do-Check-Act to process planning, improvements, and monitoring performance - Evaluate how to apply concepts and principles for ISO 9001 to existing processes - Understanding all clauses within the standard - Identify cost savings with greater emphasis on resource waste and energy management within the organization - Quantify, Monitor & Control the impact of operations on the environment at the present and into the future COURSE PRE-REQUISITES None DURATION 2 full days or 4 half days CLASS SIZE Up to 16 delegates

ID410 VDA 2 PPA Production Process & Product Approval BACKGROUND AND TOPICS VDA Volume 2 ”Quality Assurance for Supplies” describes the basic requirements for sampling of serial parts submission for automotive serial parts. As an integral part of quality planning, the standard regulates the correct submission of all relevant documents and parts to the customer. This ensures that the supplier understands and implements the customer’s expectations so that the product can be manufactured to maximum customer satisfaction. This training acquaints the participants with this VDA standard as a method for application. TARGET AUDIENCE This training is for quality managers, quality engineers, personnel from purchasing, design and development, logistics or production concerned with quality-relevant tasks and all interested personnel in the automotive industry. OBJECTIVES Within the framework of this training, the participants learn what efficient sampling to the customer means and how a PPA procedure is successfully deployed and documented in the initial sample report. The content and structure of the VDA Volume 2 are explained and reference is given to significant German legal and statutory regulations (e.g., BGB, HGB, ProdHaftG, GPSG, KBA, IMDS, REACH). The participants learn about the basic sequence of PPA and sampling, planning and coordination of the PPA procedure, incl. chronological integration into the product engineering process. The trigger matrix, sampling levels, process validation and dealing with small-scale series are further topics, as well as an explanation of the necessary organisation-specific regulation requirement. CONCEPT AND METHODS During this training, technical lectures and case examples alternate to support the transfer of the topics into the participants’ work environment practice, focusing on exchanging experiences between participants and the trainer. PREREQUISITES FOR ATTENDANCE Working knowledge of ISO/TS or IATF 16949 basic requirements, experience and knowledge in dealing with customer-specific requirements for sampling processes (e.g. Volkswagen AG, BMW AG and Daimler AG), and general basic knowledge of the VDA volumes is advantageous. Attendance of VDA training ”Maturity Level Assurance for New Parts” is recommended. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume 2 - not included in course fee DURATION 4 half-days

Women’s leadership is a powerful force for positive change, with female leaders offering unique skills and perspectives essential for a more equitable society. Despite advancements, women still face challenges such as gender stereotypes, bias, and underrepresentation. Recognizing women’s leadership is not just a matter of justice but a critical step toward a more inclusive world. Women today are breaking barriers and shattering glass ceilings. The Leadership Development for Women workshop provides tools to navigate challenges, gain confidence, and inspire leaders. You will also learn about networking and mentoring to help others realize their leadership potential. Empowering women leaders fosters equity and fuels business growth and innovation. Module One: Getting Started Module Two: Leading With Purpose Women in Business The Importance of Female Voices Inclusive Leadership Qualities of Successful Leaders Achieving Gender Equity Module Three: The Value of Women’s Leadership Mentors and Role-Models Diversity of Experience and Thought Collaboration Empathy and Inclusivity Enhanced Reputation Module Four: Gender-Based Barriers Promotion and Pay Gaps Underrepresentation in Leadership Work-life Balance Imposter Syndrome Access to Resources Module Five: Addressing Bias Against Women Unconscious Bias Microaggressions Stereotyping Harassment Discrimination Module Six: Gaining Confidence to Lead Building on Strengths Practicing Self-Care Seeking Out Opportunities Reframing Setbacks Visualizing Success Module Seven: Creating Organizational Change The Promotion of Equity Negotiation Strategies Female Leadership Programs Mentorship and Sponsorship Demonstrating Through Action Module Eight: Leadership Networking The Benefits of Networking A Lack of Networking Communicating Your Leadership Vision Creating Resilient Networks Social Networking Module Nine: Developing a Leadership Style Establishing a Personal Brand Impactful Communication Using Emotional Intelligence Building Assertiveness Strategic Thinking Module Ten: Managing Time and Priorities The Importance of Time Management Setting Goals and Priorities Planning and Scheduling Delegating Tasks Effectively Managing Your Energy Module Eleven: Empowering Others Advocacy and Support Recruiting Women Leading By Example Empowerment Through Teamwork Celebrating Successes Module Twelve: Wrapping Up Duration: 1-2 day in-house workshop with an expert trainer, dependent on your needs (in-person or online)