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Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

This 4 half-day instructor-led online workshop will equip non-HR professionals with a fundamental understanding of HR processes and human-centred leadership, enabling them to manage people effectively while ensuring compliance with policies and labour laws. Module One: Introduction to HR for Non-HR Professionals PART I. Process Approach: Structured HR Processes & Compliance: This section focuses on HR as a system with structured workflows, compliance, and business processes. - Module Two: HR Strategy & Workforce Planning - Module Three: Recruitment & Selection - Module Four: Performance Management & Employee Development - Module Five: Compensation, Benefits & Payroll - Module Six: HR Compliance & Labor Laws PART II. Human Approach: People-Centered Leadership & Culture: This section focuses on fostering a positive workplace culture, employee well-being, and leadership. - Module Seven: Employee Engagement & Motivation - Module Eight: Communication & Conflict Resolution - Module Nine: Coaching, Mentoring & Leadership Development - Module Ten: Change Management & Organizational Culture Part III. Practical Application & Case Studies - Real-world HR challenges for non-HR leaders - Role-playing: Interviewing, performance reviews & conflict resolution - Group discussions on ethical dilemmas in HR Conclusion & Action Plan - Key takeaways & implementation strategies - How to collaborate with HR effectively - Personal development roadmap for people leadership Additional Resources - HR templates: job descriptions & performance review forms - Recommended reading & case studies - HR tools & technologies for non-HR professionals * Participants will receive a Certificate of Attendance

VDA 6.3 Renewal Workshop ID341 BACKGROUND AND TOPICS The VDA 6.3 process audit is an effective procedure for assessing processes in connection with planning and manufacturing a product. To conduct VDA 6.3 process audits, comprehensive knowledge, experience and competence are necessary. Thus, the qualification of relevant personnel is indispensable. After qualifying as a VDA 6.3 process auditor, the question arises of continuous further development. Again and again, while conducting audits in practice, auditors will encounter situations in which handling or appropriately assessing requirements leads to uncertainties. This training offers the chance to discuss such situations in everyday audit practice with the participants and an expert, to determine the appropriateness and application of requirements and assessments. TARGET AUDIENCE This training is for Certified Process Auditor VDA 6.3 (2016), who cannot prove the required number of process audits for the extension of their auditor qualification. OBJECTIVES In this one-day workshop, participants will have the opportunity to strengthen their process auditor skills, share their day-to-day experience, and develop their user skills. The participants thus increase their security in the application of process audits and receive suggestions for developing their auditor competence. CONCEPT AND METHODS The workshop focuses on the practical application of the process audit as a tool for analysing weaknesses in combination with risk assessments and as a basis for improvement measures. The theoretical part focuses on the subjects of audit preparation and audit planning as well as evaluation. The application of the VDA 6.3 Analysis Tool will also be discussed. In the practical part, the audit preparation, audit planning, the execution of process audits with final evaluation and the presentation of results (final discussion) are trained in role plays and according to given scenarios. PREREQUISITES FOR ATTENDANCE This workshop is aimed at already Certified Process Auditor VDA 6.3 (2016). For the efficiency of the workshop, it is also necessary that the participants have a comprehensive knowledge of the VDA 6.3 questionnaire and the evaluation relevant requirements. CERTIFICATE OF ATTENDANCE At the end, participants will receive a certificate of attendance.

Core Tools II (SPC, MSA, Lean Six Sigma) CT200C OVERVIEW Successful project work requires knowledge of planning processes and methods and an understanding of the interrelation between the methods. This training shows how the issues in individual phases of automotive projects are designed, how specific deployment of methods supports the achievement of planned results, and how the methods are deployed correctly and efficiently. The theoretically and methodically correct approach is presented. Exercises help to work out and discuss important points to consider in practical implementation. The second part of the three-part training program deals with statistical methods and the basics of Lean Six Sigma in the process design and development phase and production. TARGET AUDIENCE The SPC & MSA Compact Training is designed for personnel in project teams for product and process design and development, especially in planning, preproduction, test and inspection planning, and quality. TRAINING CONTENT SPC - Statistical Process Control - The Process Description - Normal Distribution and the Histogram - Stable Processes - Control Charts: Variable and Attribute - Constructing an X-bar/R Chart: Variable - Constructing a p Chart and u Chart: Attribute - Process Capability - Process Improvement & Process Control MSA - Measurement System Analysis - Components of Measurement Errors - Resolution / Discrimination - Accuracy (Bias Effects) - Precision: Repeatability and Reproducibility - Gauge R&R Study (Variable) - Attribute R&R - How to Reduce Measurement Errors Lean Six Sigma Principles - DMAIC – Define Measure Analyze Improve Control PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle. DURATION 5 half-days CLASS SIZE Up to 16 delegates

ID417 VDA Automotive Core Tools for Auditors BACKGROUND AND TOPICS To ensure a high quality of the audit activities in the companies and the entire supply chain, auditors must have the appropriate competence with the respective methods. The IATF 16949 clearly emphasises this requirement for the competence of the auditors. The efficient approach during the audits is an important success factor. This training deals with typical audit situations along with the Automotive Core Tools. TARGET AUDIENCE This two-day training course is aimed at qualified VDA 6.3 process auditors who wish to apply for an extension, and prospective VDA 6.3 Process and IATF System auditors who are seeking qualification. OBJECTIVES The participants train on typical auditing situations in the context of Automotive Core Tools, focusing on an efficient approach. Both the assessment of the technically correct application of the respective methods and the case-specific assessment of typical situations are a central component of the training. CONCEPT AND METHODS During the training, technical lectures on the single Core Tools (RGA / APQP, VDA 2 / PPAP, FMEA, VDA 5 / MSA, Cmk / PpK / CpK / SPC and 8D) will alternate with exercises on typical examples. The focus lies on the practical application by the participants. Here, group work, individual exercises, question and answer exercises and plenary discussions are carried out. PREREQUISITES FOR ATTENDANCE Expertise in Automotive Core Tools is an advantage. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates

VDA QMC Accredited PSCR ID503 Product Safety & Conformity Representative OVERVIEW Every organisation within the automotive supply chain is obliged to ensure the safety and conformity of its products. To this end, in the respective countries and regions, current legal statutes on product integrity must be observed, also the justifiable safety expectations of the general public must be fulfilled. With products conspicuously “unsafe“ in the market, or whose conformity to legal requirements is questionable, those responsible are obliged to initiate the necessary actions. In order to be aware of and understand the many demands addressed to a product safety representative, comprehensive information and qualification are necessary. This is the aim of this two-day qualification: it is specifically geared to the requirements in the participants’ daily work practice. The central topics of product integrity are explored, and the competence of a product safety representative is developed in the scope of these five modules. TARGET AUDIENCE Automotive executives and personnel who are to be deployed as product safety representatives or who already hold that position. METHOD The focus is on communicating expert knowledge that enables the participants to handle their everyday work more professionally and in a more targeted fashion as prospective or existing product safety representatives. The responsibilities in the whole supply chain from development through manufacture and use up to the end of intended use are dealt with. After an introduction to the topic the organisation of product integrity, product integrity in the product life cycle, guidance for product nonconformities and examples for tools and methods are discussed. During this training, technical lectures and exercises alternate to support the transfer of the topics into the participants‘ work practice, focusing on exchanging experiences between participants and the trainer. PREREQUISITES To attend this training, a technical and/or business education, and experience in automotive quality management, especially in complaints and recourse management are necessary. Furthermore, the participants should be qualified and experienced in evaluating technical product and process risks (e. g. FMEA facilitate SUPPLEMENTARY MATERIAL VDA Volume Product Integrity and Conformity (not included in course fee) DURATION 4 half-days CLASS SIZE Up to 12 delegates

ISO 14001:2015 Occupational Health & Safety Management System ISO45001P OVERVIEW ISO 45001 is an international standard for occupational health and safety management systems. It provides a framework to improve employee safety, reduce workplace risks, and create better, safer working conditions. This standard helps organizations proactively enhance their health and safety performance by identifying and controlling potential hazards, reducing accidents, and ensuring compliance with legal and regulatory requirements. Implementing ISO 45001 demonstrates a company's commitment to protecting its workforce and can lead to improved organizational resilience and productivity. TARGET AUDIENCE Managers, Supervisors, and anyone involved in ensuring the safety of employees within an organization TRAINING CONTENT - The history and purpose of ISO 45001:2018 - The structure and benefits of ISO 45001:2018 - The verbs used in ISO 45001:2018 - Clauses 1 - 10 of ISO 45001:2018 COURSE PRE-REQUISITES None DURATION 4 half days CLASS SIZE Up to 16 delegates

ID415 VDA Automotive Core Tools Professional CONTENTS Successful project work requires knowledge of planning processes and methods, along with an understanding of how the methods are related. You will become familiar with the basic tools of quality management and learn how to apply them in an efficient and targeted manner. The training provides an overview of the current status and application of the Core Tools in the automotive and supply industry, intending to improve relations with customers and suppliers, ensure high process and product quality, solve problems that occur systematically, and avoid the repetition of faults. The options for use are discussed in detail. These tried-and-tested methods are required in quality planning and steering. They include tools such as advanced quality planning (maturity level assurance and advanced product quality planning), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (VDA 5 and MSA), Production Part Approval Process (PPAP), VDA 2 and Production Process and Product Approval, Statistical Process Control (SPC) and the 8D method. OBJECTIVES - Understand the importance of the Automotive Core Tools in the automotive industry. - Familiarise yourself with the individual methods and their structures. - Know what differentiates the various methods, and what they have in common. - Familiarise yourself with the areas of application of various methods and apply them appropriately in the product development process. METHODS The methods and procedural models are presented, discussed and illustrated using examples from actual practice. The program alternates between lectures and group work. The group tasks help the participants to transfer the lessons learned to their professional practice. Brief case studies are used to illustrate the practical relevance of the tools. Special attention is paid to opportunities for sharing experiences. TARGET AUDIENCE - Employees in product and process development or production, - Managers wishing to obtain an overview of the Core Tools for quality management and how they are interrelated, so they can use this expertise to strengthen their organization, and prospective process and system auditors. PREREQUISITES FOR ATTENDANCE Basic knowledge of quality management in the automotive industry is an advantage. CERTIFICATE OF QUALIFICATION After passing the knowledge test (60%+), you will receive a certificate of qualification. DURATION 5 full days or 10 half-days

Core Tools I (APQP, PPAP, FMEA) CT100C OVERVIEW Successful project work requires knowledge of planning processes and methods and an understanding of the interrelation between the methods. This training shows how the issues in individual phases of automotive projects are designed, how specific deployment of methods supports the achievement of planned results and how the methods are deployed correctly and efficiently. The theoretically and methodically correct approach is presented. Exercises help to work out and discuss important points to consider in practical implementation. The first part of the three-part training programme deals with project management in the concept phase and product and process design and development. TARGET AUDIENCE All personnel in project teams for product and process design and development, especially from planning, preproduction, test and inspection planning and quality. TRAINING CONTENT APQP phase plan APQP & Project Management CSR- Customer-Specific Requirements during APQP Process FMEA Purpose and contents of Control Plan and correlation to Process FMEA PPAP Production Part Approval Process Practical exercises for the various methods PRE-REQUISITES Basic knowledge of quality methods in the Product Life Cycle DURATION 5 half-days CLASS SIZE Up to 16 delegates

Failure Mode & Effects Analysis (FMEA) CT102FMEA OVERVIEW Using a systematic risk-based approach, FMEA helps identify and prevent potential failures early, especially in new concepts. It evaluates potential errors during development and planning and determines actions to avoid failures or reduce risks. FMEA supports teamwork across different disciplines and shows how much risk has been reduced or can be reduced in the future through experience, calculations, testing, and examinations. This helps minimize failure costs and improves teamwork, making FMEA very beneficial for the organization. Product and Process FMEA is a risk analysis that accompanies planning and development and is integrated into technical departments. In this course, we will explore the essential aspects of FMEA, including understanding and evaluating risks, the Action Priority (AP) matrix, and managing critical and Special Characteristics. Additionally, we will delve into the development and integration of control plans and introduce you to Reverse FMEA, a proactive method to ensure continuous improvement and risk management. TARGET AUDIENCE Project Managers, Process Engineers Operators, supervisors (anyone exposed to risk-based thinking in a production facility) Anyone involved in a multi-disciplinary team (including launch team) project approach Quality team members Production team members TRAINING CONTENT Understand the 7-step approach Hands-on exercises understanding the full application of the 7 steps Understand risk Evaluate risk AP (Action Priority matrix) Critical/special characteristics Control plan Reverse FMEA COURSE PRE-REQUISITES None DURATION 16 hours (2 full days in-person, or 4 half-days online)

ID410 VDA 2 PPA Production Process & Product Approval BACKGROUND AND TOPICS VDA Volume 2 ”Quality Assurance for Supplies” describes the basic requirements for sampling of serial parts submission for automotive serial parts. As an integral part of quality planning, the standard regulates the correct submission of all relevant documents and parts to the customer. This ensures that the supplier understands and implements the customer’s expectations so that the product can be manufactured to maximum customer satisfaction. This training acquaints the participants with this VDA standard as a method for application. TARGET AUDIENCE This training is for quality managers, quality engineers, personnel from purchasing, design and development, logistics or production concerned with quality-relevant tasks and all interested personnel in the automotive industry. OBJECTIVES Within the framework of this training, the participants learn what efficient sampling to the customer means and how a PPA procedure is successfully deployed and documented in the initial sample report. The content and structure of the VDA Volume 2 are explained and reference is given to significant German legal and statutory regulations (e.g., BGB, HGB, ProdHaftG, GPSG, KBA, IMDS, REACH). The participants learn about the basic sequence of PPA and sampling, planning and coordination of the PPA procedure, incl. chronological integration into the product engineering process. The trigger matrix, sampling levels, process validation and dealing with small-scale series are further topics, as well as an explanation of the necessary organisation-specific regulation requirement. CONCEPT AND METHODS During this training, technical lectures and case examples alternate to support the transfer of the topics into the participants’ work environment practice, focusing on exchanging experiences between participants and the trainer. PREREQUISITES FOR ATTENDANCE Working knowledge of ISO/TS or IATF 16949 basic requirements, experience and knowledge in dealing with customer-specific requirements for sampling processes (e.g. Volkswagen AG, BMW AG and Daimler AG), and general basic knowledge of the VDA volumes is advantageous. Attendance of VDA training ”Maturity Level Assurance for New Parts” is recommended. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume 2 - not included in course fee DURATION 4 half-days

ID632 VDA Field Failure Analysis for Users BACKGROUND AND TOPICS Despite increased efforts in development and production processes aiming to provide customers with mature, robust and conforming products, deviations from the expected state can occur when used in the field. Depending on the type of complaint, the potentially nonconforming parts or automotive components are exchanged and can be requested for analysis by the manufacturer (OEM) or by the supplier via the OEM. The VDA Volume Field Failure Analysis provides a comprehensive approach to identifying causes and was thoroughly revised in 2018. This two-day training presents the contents of the current standard for implementation in the participants’ organisation. TARGET AUDIENCE Personnel from purchasing, design and development, production, warranty, quality assurance and sales in the automotive and supplier industry, who implement and further develop the field failure analysis process. OBJECTIVES The focus is on teaching expert knowledge and competence to implement the field failure analysis method in one’s work environment. The sequence of the field failure analysis process, concept and part analysis are of special interest. The participants acquire knowledge about the NTF process, special processes and the problem-solving process. In addition, planning the whole field failure analysis process and organisational activities to implement and anchor the process in one’s organisation are dealt with. CONCEPT AND METHODS During this training, technical lectures and exercises alternate to support the transfer of the topics into the participants’ work environment, focusing on exchanging experiences between participants and the trainer. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume - Field Failure Analysis & Audit Standard - not included in course fee. DURATION 4 half days CLASS SIZE Up to 12 delegates