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ISO 14001:2015 Environmental Management ISO14001P OVERVIEW Businesses are becoming more aware of environmental implications in their daily operations and services. Identify the structure and requirements of an effective environmental management system and what it means to you. This course will not only cover the accepted principles of the environmental standard but will give each participant a detailed understanding of the methodology to implement and manage the environmental management system within their organization. The ISO 14001 framework allows you to cut waste, prevent pollution and increase operating efficiency. In this course, you will learn the best way to implement and maintain an EMS according to the ISO 14001 standard within an organization. This course explains the standard and you will learn how to report on the effective implementation and maintenance of a management system. It contains everything you need to know about an EMS and how organizations can get optimal benefits, improve loss prevention, reduce risk, and improve efficiency. TARGET AUDIENCE - Product & Process Engineers - Maintenance Engineers - Managers, Supervisors, and Consultants who will be part of an EMS Implementation Team - Anyone involved in the implementation, maintenance, supervision, or auditing of an ISO 14001 EMS TRAINING CONTENT - Understanding the requirements of an EMS - Implement systems based on ISO 14001 - Understanding the benefits of an EMS (Organisation & Stakeholders) - Understand the requirements of the ISO 14001 standard - Manage environmental risk and drive continual improvement - Apply Plan-Do-Check-Act to process planning, improvements, and monitoring performance - Evaluate how to apply concepts and principles for ISO 9001 to existing processes - Understanding all clauses within the standard - Identify cost savings with greater emphasis on resource waste and energy management within the organization - Quantify, Monitor & Control the impact of operations on the environment at the present and into the future COURSE PRE-REQUISITES None DURATION 16 hours (2 full days or 4 half-days) CLASS SIZE Up to 16 delegates

AIAG+VDA Harmonized FMEA Basic Training ID442 BACKGROUND AND TOPICS: Suppliers delivering their products to European and North Ame­rican manufacturers (OEM) are obliged to evaluate the FMEA, based on the VDA and AIAG FMEA manuals. Occasionally, this has led to an increase in the complexity of product development and improvement for suppliers. Joint requirements and expec­tations for FMEA now enable suppliers to design a coherent process for FMEA that meets the needs and expectations of their respective customers. TARGET AUDIENCE: Beginners and prospective users of this method from product and process development, testing, logistics, manufacturing, inspection planning, maintenance and quality. OBJECTIVES: The objective of this workshop is to teach the basics of FMEA and to give practical tips for application. CONCEPT AND METHODS: Before the workshop, an online quiz, for which some excerpts from the FMEA manual are provided, determines the partici­pants' level of knowledge. Then follows the classroom workshop with integrated individual tasks and group exercises, supported by the instructor's special expertise. Eight weeks later, there is a final webinar in which the participants communicate with each other, exchange experiences and ask questions. PREREQUISITES FOR ATTENDANCE: There are no prerequisites for attending this training. CERTIFICATE OF QUALIFICATION: After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIALS: AIAG & VDA - Failure Mode and Effects Analysis, FMEA Handbook (1st Edition 2019) (not included in course fee) DURATION: 4 half-days CLASS SIZE: Up to 12 delegates

ISO 9001:2015 Quality Management System - Qualification for Practitioners OVERVIEW ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems. Organizations of all types and sizes find that using the ISO 9001 standard helps them: • Organize processes • Improve the efficiency of processes • Continually improve TARGET AUDIENCE • Those with responsibility for implementing quality management systems • Those with an interest in quality management systems • Those starting their career in quality management TRAINING CONTENT • History and benefits of ISO9001 • Quality management principles • Process approach • PDCA Cycle • Process management • ISO 9001 requirements according to Annex SL • Risk Based Thinking • Context of the organization • Leadership • Planning • Support • Operation • Performance Evaluation • Improvement COURSE PRE-REQUISITES None DURATION 5 half days

ISO 9001:2015 Quality Management System - Qualification for Practitioners OVERVIEW ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems. Organizations of all types and sizes find that using the ISO 9001 standard helps them: • Organize processes • Improve the efficiency of processes • Continually improve TARGET AUDIENCE • Those with responsibility for implementing quality management systems • Those with an interest in quality management systems • Those starting their career in quality management TRAINING CONTENT • History and benefits of ISO9001 • Quality management principles • Process approach • PDCA Cycle • Process management • ISO 9001 requirements according to Annex SL • Risk Based Thinking • Context of the organization • Leadership • Planning • Support • Operation • Performance Evaluation • Improvement COURSE PRE-REQUISITES None DURATION 5 half days

ISO 9001:2015 Quality Management System - Qualification for Practitioners OVERVIEW ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems. Organizations of all types and sizes find that using the ISO 9001 standard helps them: • Organize processes • Improve the efficiency of processes • Continually improve TARGET AUDIENCE • Those with responsibility for implementing quality management systems • Those with an interest in quality management systems • Those starting their career in quality management TRAINING CONTENT • History and benefits of ISO9001 • Quality management principles • Process approach • PDCA Cycle • Process management • ISO 9001 requirements according to Annex SL • Risk Based Thinking • Context of the organization • Leadership • Planning • Support • Operation • Performance Evaluation • Improvement COURSE PRE-REQUISITES None DURATION 5 half days

ISO 9001:2015 Quality Management System - Qualification for Practitioners OVERVIEW ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems. Organizations of all types and sizes find that using the ISO 9001 standard helps them: • Organize processes • Improve the efficiency of processes • Continually improve TARGET AUDIENCE • Those with responsibility for implementing quality management systems • Those with an interest in quality management systems • Those starting their career in quality management TRAINING CONTENT • History and benefits of ISO9001 • Quality management principles • Process approach • PDCA Cycle • Process management • ISO 9001 requirements according to Annex SL • Risk Based Thinking • Context of the organization • Leadership • Planning • Support • Operation • Performance Evaluation • Improvement COURSE PRE-REQUISITES None DURATION 5 half days

ID510 TISAX Assessment with VDA ISA CONTENT Protecting business processes and information, even under difficult boundary conditions, is a central task of corporate management. The TISAX model (Trusted Information Security Assessment Exchange) was developed for this purpose under the VDA umbrella. TISAX facilitates the cross-organizational recognition of information security assessments and creates a common testing and exchange standard for this purpose. It is based on the VDA Information Security Assessment (VDA ISA), a questionnaire that can be used for self-assessment, but which also serves as a basis for issuing the TISAX label by the testing service providers. In this training, you will learn how to implement measures for a successful TISAX assessment in your own company using central VDA ISA requirements as examples. You will also receive an overview of the structure and content of the requirements catalog. OBJECTIVES - You will learn to create a basis for decision-making and to develop a TISAX roadmap for implementation in the company. - You will become familiar with the necessary processes and measures for a successful TISAX assessment. - You will become familiar with different tools for successfully implementing corresponding measures in your own company. - You will be able to implement the VDA ISA requirements using practical examples. CONCEPT & METHODS The training alternates between technical presentations and group work. Using examples, you will try out in practice what the implementation of VDA ISA requirements means in concrete terms and what you need to pay attention to. TARGET AUDIENCE Persons who would like to carry out a self-assessment of their company‘s information security in accordance with VDA ISA, who are preparing for a TISAX audit, or who would like to develop themselves further in general automotive-specific standards and systematic methods in the area of information security. PREREQUISITES FOR ATTENDANCE Basic knowledge of risk- and process-oriented management systems (ISO 9001 or IATF 16949) is an advantage. SUPPLEMENTARY MATERIAL VDA ISA CERTIFICATE OF ATTENDANCE You will receive a certificate of attendance at the end of the training. DURATION 2 full days or 4 half-days CLASS SIZE Up to 12 delegates

ID417 VDA Automotive Core Tools for Auditors BACKGROUND AND TOPICS To ensure a high quality of the audit activities in the companies and the entire supply chain, auditors must have the appropriate competence with the respective methods. The IATF 16949 clearly emphasises this requirement for the competence of the auditors. The efficient approach during the audits is an important success factor. This training deals with typical audit situations along with the Automotive Core Tools. TARGET AUDIENCE This two-day training course is aimed at qualified VDA 6.3 process auditors who wish to apply for an extension, and prospective VDA 6.3 Process and IATF System auditors who are seeking qualification. OBJECTIVES The participants train on typical auditing situations in the context of Automotive Core Tools, focusing on an efficient approach. Both the assessment of the technically correct application of the respective methods and the case-specific assessment of typical situations are a central component of the training. CONCEPT AND METHODS During the training, technical lectures on the single Core Tools (RGA / APQP, VDA 2 / PPAP, FMEA, VDA 5 / MSA, Cmk / PpK / CpK / SPC and 8D) will alternate with exercises on typical examples. The focus lies on the practical application by the participants. Here, group work, individual exercises, question and answer exercises and plenary discussions are carried out. PREREQUISITES FOR ATTENDANCE Expertise in Automotive Core Tools is an advantage. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. DURATION 4 half-days CLASS SIZE Up to 12 delegates

You are very likely aware that the AIAG has released updated APQP and ControlPlan manuals. These have evolved in response to industry changes, including technological advancements and vehicle complexity, and the updates address increasing demands imposed by higher automation, autonomous driving, electrification, and the expanding definition of mobility. Decoupling the two documents also emphasizes the importance of control plans in product development and will facilitate more timely updates as systems evolve. Need to get up to speed quickly and understand the changes? Want a practical perspective shared by our industry expert trainers? Join one of our upcoming training courses or get in touch if you would prefer a dedicated topic-specific or in-house session.

ID318 VDA 6.5 Product Auditor Qualification BACKGROUND AND TOPICS Product audits are an especially important method to ensure product quality in the automotive industry. VDA 6.5 is a guideline for managing product audit programmes that allows organisations to develop a classification scheme adapted to their products. With a VDA 6.5 product audit, you can identify customer wishes, review products in this respect, and initiate potential improvement actions. This makes VDA 6.5 an efficient tool to further develop the QM system and products of an organisation. Well-qualified auditors are necessary for the implementation. In this training they can acquire specific expertise. TARGET AUDIENCE This training is for personnel who plan or conduct product audits. OBJECTIVES In this one-day training, participants are acquainted with the structure of audit programmes and the sequence of a product audit – from planning and conducting to the follow-up, reporting and correction actions to be implemented. Methods are presented for identifying possible risks and product improvements to sustainably reduce the complaints ratio. CONCEPTS AND METHODS During the training, technical lectures, discussions and exchange of experience alternate. PREREQUISITES FOR ATTENDANCE Participants should already be familiar with product audits. CERTIFICATE OF QUALIFICATION After passing the test, the participants will receive a certificate of qualification. SUPPLEMENTARY MATERIAL VDA Volume 6.5 - Quality Management, Product Audit Publication - not included in course fee. DURATION 2 half days CLASS SIZE Up to 12 delegates

Core Tools III (G8D & 7QT) CT300C OVERVIEW An organization needs to define some standard of problem-solving so that leadership can effectively direct others in the research and resolution of problems. Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "Quality Circles.“ Start your quality journey by mastering these tools, and you‘ll have a name for them too: "indispensable“ TARGET AUDIENCE All personnel in quality management, quality assurance, and production management including superior and line leads. TRAINING CONTENT Problem-solving with G8D (the Global 8D Report) Practical Application of the 7 Quality Tools - PFC – Process Flow Chart - Ishikawa Diagram – Cause and Effect Diagram - Check Sheet - Histogram - Control Chart - Pareto Diagram - Scatter Diagram PRE-REQUISITES None DURATION 5 half-days CLASS SIZE Up to 16 delegates

IATF 16949:2016 for Practitioners OVERVIEW Your organisation is preparing for certification to the new IATF 16949:2016 and must deal with the actual implementation of the new requirements. During this training, you will be introduced to the requirements of both the IATF 16949 and ISO 9001 latest standards and receive specific guidance on how to interpret the requirements and on what has to be done to transition these requirements into your organisation’s QMS. This training will help define the step-by-step approach needing to be followed. TARGET AUDIENCE Automotive supplier personnel involved in planning, roll-out and management of the IATF 16949 certification in their organisation. TRAINING CONTENT - ISO 9001:2015 & IATF 16949:2016 requirements overview. - Guidance for implementation within the organisation, with focus on existing requirements needing review and new requirements needing implementation. - Practical tools to guide you through your transition. - Insights into IATF 16949 certification procedures. COURSE PRE-REQUISITES None SUPPLEMENTARY MATERIAL (not included in course pricing) - QM System Standard IATF 16949:2016 - QM System Standard ISO 9001:2015 DURATION 4 half days CLASS SIZE Up to 16 delegates